Marketing & Business Support Coordinator – Business Administration Apprentice

Job Category: Business and administration

Training Provider: DYNAMO HEALTHCARE TRAINING LTD

Salary: See vacancy details — £16,000 a year

Address: UNIT D, PATTERN SHOP, TREVOARN, HAYLE, TR27 4EZ

Bring your marketing experience to Dynamo Training in Hayle. Create engaging content, support campaigns and help our business run smoothly while developing broader administration skills through a Level 3 Business Administrator Apprenticeship. This full-time, office-based role is ideal for someone with practical marketing experience.

• Create and schedule social media posts and marketing content.
• Help deliver campaigns promoting apprenticeships, courses, recruitment opportunities and events.
• Design newsletters, brochures, flyers and other marketing materials using tools such as Canva.
• Support website updates and gather learner success stories, employer case studies and testimonials.
• Monitor social media engagement and help prepare marketing reports.
• Act as a first point of contact for learners, employers and other customers, responding to telephone, email and online enquiries and referring these to colleagues where appropriate.
• Record and update customer enquiries and marketing leads, following up outstanding actions where required.
• Support learner onboarding by checking that eligibility and compliance documents are complete, referring queries or missing information to the appropriate colleague.
• Update CRM, MIS and other relevant business systems, helping keep learner and employer records accurate and ready for audit.
• Prepare documents, presentations, spreadsheets and professional communications for learners, employers and colleagues.
• Arrange meetings, inductions and learner reviews, prepare agendas, take notes and follow up agreed actions where required.
• Support course and event administration, including bookings, joining instructions, attendance records and follow-up communications.
• Complete data entry, filing, scanning and document management, maintaining organised digital records and handling information securely.
• Work with colleagues on business projects and suggest ways to improve marketing, administration and customer communication processes.