Property Field Claims Adjuster; Salina or Hays, KS
Listed on 2026-01-12
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Insurance
Insurance Claims, Insurance Analyst, Underwriter, Property Insurance
Property Field Claims Adjuster (Salina or Hays, KS)
Join to apply for the Property Field Claims Adjuster (Salina or Hays, KS) role at American Family Insurance.
You will work in the field and report to the Property Claim Manager and handle homeowner property field claims typically in the Salina and Hays, Kansas areas. It is preferred that the adjuster resides in Saline, Ellsworth, Russell, or Ellis counties. A company fleet vehicle is provided and may be used for personal use.
Location: In this primarily field-based role, you will spend 80% of your time (4+ days per week) working in the field, directly interacting with customers. On occasion you may be asked to travel to an office location for in person engagement activities such as team meetings, trainings, and culture events.
Position Compensation Range: $57,000.00 - $94,000.00
Pay Rate Type: Salary
Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.
Primary Accountabilities- Investigates origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc.
- Identifies complex issues and seeks assistance as needed. Handles claims on a good faith basis.
- Handles both 1st party and 3rd party claims under multiple policy types and numerous endorsements.
- Conducts on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
- Responds to customer inquiries, makes appropriate decisions and closes file as needed.
- Interprets and determines policies, leases, by‑laws, declarations, articles and contract coverages and applies to all parties for assigned losses.
- Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas.
- May be required to complete other assignments, job duties, or participate in projects based upon skills, achievements, or experience.
- Valid driver’s license required plus an acceptable driving record.
- Obtain state specific property casualty claims licensing as required.
- Up to 50%.
- Catastrophe duty up to 75% as applicable.
- Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like. This position may require employees to visit areas that have a higher hazard than a typical office such as customer homes, body shops, or other locations.
- Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
- Adjusting or moving objects up to 50 pounds in all directions.
- Low temperatures.
- High temperatures.
- Outdoor elements such as precipitation and wind.
- Noisy environments.
- Hazardous conditions.
- Poor ventilation.
- Small and/or enclosed spaces.
- Offer to selected candidate will be made contingent on the results of applicable background checks.
- Offer to selected candidate is contingent on signing a non‑disclosure agreement for proprietary information, trade secrets, and inventions.
- Sponsorship will not be considered for this position unless specified in the posting.
Familiarity and experience with Xactimate.
We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive,…
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