Admissions Specialist; SSP IB

Salary and Benefits

Salary Range: $4,482.00 per month to $6,342.00 per month.
PLEASE

NOTE:

The starting salary placement depends on qualification sand experience and is anticipated to be in the range of $4,482.00per month to $5,412.00 per month.

Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b),dependent and health care reimbursement accounts, life insurance,vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver.

For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package.

Student Services Professional IB

Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers anideal setting for teaching and learning and yet easy access to themany cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online.

Founded in 1957, Cal State East Bay isone of 23 universities of the California State University system(CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning,diversity, and sustainability.

Review of applications will begin on September
25, 2026.

The Office of Admissions processes and evaluates applications at the freshman, transfer, and graduate student levels focusing primarily on domestic U.S. residents. The office provides somesupport for the processing of international applications. The Office works closely with CSUEB staff, faculty, and members of the community-at-large. Admissions staff process applications and related documents, determine residency, render admission decisions,and proactively communicate with students in an accurate, timelyand efficient manner.

The position performs professional admissions processing and applicant support activities in accordance with established CSU andcampus policies, procedures, and guidelines. Responsibilities include reviewing applications and supporting documentation,evaluating routine applications against established admissioncriteria, reviewing residency documentation, providing information and guidance to applicants, and assisting with transfer-creditreview. The incumbent independently handles routine assignments within established procedures and refers complex, unusual,exception, or policy-interpretation matters to designatedhigher-level staff or management.

• Download daily reports and/or workflow assignments.
• Review transcripts and documents and update coding inPeople
  
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• Notify appropriate staff if duplicate records are found.
• Prepare incoming mail/documents for imaging.

• Review transcripts for accuracy and completeness.
• Perform data entry of transcripts proactively and uponrequests.

• Respond to applicant inquiries on the phone through variousdepartment email accounts.
• Communicate admission requirements and other pertinent information to high school and college counselors in individual orgroup settings as needed.
• Participate in campus events including but not limited to Preview Day, Welcome Day, Orientation, and related activities thatmay be on and off campus.
• Request and review residency documentation and determineresidency status by applying established CSU and campus policies,procedures and guidelines; refer complex cases to designatedhigher-level staff for review and determination.
• Evaluate routine applications and determine admissioneligibility by applying established CSU and campus admissioncriteria, including prescribed GPA calculations and collegepreparatory requirements. Refer applications involving exceptions,unusual circumstances, conflicting information, or interpretation of policy to designated higher-level staff for review and determination.
• Evaluate transfer credit from test scores (Advanced Placement,etc.) and/or accredited colleges in accordance with established CSUand campus guidelines and articulation agreements, referring complex or non-routine cases to designated higher-level staff.
• Provide information and guidance to…