ERP Site Coordinator

Overview

Morgan Advanced Materials is a business rich in history and innovation. Founded in the UK in 1856, we have grown into a global organisation with 70 sites in 18 countries. Our model to serve our customers where they need us has led to a diversified product range using our unparalleled expertise in ceramic and carbon materials, which we exploit to solve difficult problems for our customers across a diverse range of markets.

We are a purpose driven organisation. Our purpose is to use advanced materials to make the world more sustainable and to improve the quality of life. We deliver on that purpose through the products that we make, and the way that we make them.

The Technical Ceramics business of Morgan Advanced Materials engineers high performance functional and structural ceramic materials, components and sub-assemblies to address customer-specific technical challenges.

Key Figures:Revenue £1,100.7m (2024), ~8,000 employees, manufacturing in 20+ countries, and a global customer portfolio. A UK PLC with head office located in Windsor, Berkshire UK. Listed on London Stock Exchange;
Member of the FTSE 250 Index.

This is a hands-on role focused on operational readiness and change management during the rollout of Microsoft Dynamics 365 ERP.You'll spend your time working closely with production teams, supervisors, subject matter experts, and project stakeholders. One day you might be coordinating training activities, the next you'll be reviewing workflow challenges after go-live or helping site teams understand why a process has changed.

If you've been involved in ERP implementations before and know how to turn complex system changes into practical operational improvements, you'll be right at home.

• Lead site-level change management activities to support the Dynamics 365 ERP rollout
• Act as the key link between the ERP programme team and shop floor operations
• Develop and coordinate local training plans based on operational needs
• Deliver and support ERP-related training to ensure teams are ready for go-live
• Assess the impact of system changes on production workflows and identify improvement opportunities
• Coordinate local testing activities, including scenario identification and user participation
• Support data validation and migration activities
• Monitor site readiness, adoption, and process compliance before and after go-live
• Work with supervisors and operational leaders to address workflow deviations and improve adherence
• Track risks, issues, and business impacts, escalating where appropriate
• Support stakeholder communications and help maintain engagement throughout the project
• Provide feedback to the ERP project team on user adoption, challenges, and potential process gaps
• Assist with project documentation and site-level implementation planning
• Help ensure the right people are available at the right time during critical project phases

• Experience supporting ERP implementations, ideally with Microsoft Dynamics 365 Finance & Operations, Supply Chain, or a similar platform
• Strong background in change management, training delivery, process improvement, or operational transformation
• Experience working within manufacturing, production, or shop floor environments
• Solid project coordination skills and the ability to manage multiple priorities simultaneously
• Confidence working with stakeholders at all levels, from frontline operators to project leadership teams
• Experience supporting testing, readiness activities, go-live events, and hypercare support
• Strong Excel and data validation skills
• Experience using Azure Dev Ops would be an advantage
• Excellent communication and facilitation skills
• A practical, hands-on approach to problem-solving
• The ability to explain the "why"…