Customer Service Representative

Join to apply for the Customer Service Representative role at Ameri Vet Veterinary Partners in Hayward Animal Clinic.

Hayward Animal Clinic is looking for an enthusiastic, organized person to join our CSR team. We are located in the hills of Hayward, adjacent to Cal State East Bay. Our CSRs are responsible for answering the phone, scheduling appointments, greeting clients, admitting and checking out patients, processing payments, managing financial information, and communicating information between clients and staff. Our ideal candidate will have at least one‑year experience in a veterinary setting and a strong customer service background.

If you possess an exceptional can‑do, friendly personality, desire to learn, and are comfortable using an electronic medical record system, we would love to meet you. The ideal candidate must stay on task, be a positive role model, work energetically, demonstrate empathy toward clients, and have excellent interpersonal communication skills and a commitment to outstanding client service.

Compensation will align with skill level and experience. Range $20-25 per hour.

• 401(k) with match
• Outstanding benefit package including medical, vision, dental, life insurance, HSA and more!
• Paid time off and sick leave
• Veterinary service/product discounts

• Previous experience in a veterinary hospital setting
• Ability to work with clients and other team members in a customer‑service‑focused setting
• Willingness to train and develop other team members
• Ability to sit and stand for 8 hours per day

• Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
• Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well‑being.
• Health, dental, vision, life insurance, and mental health resources to support your overall well‑being.
• Generous paid time off and holidays, because your personal time matters.
• A supportive, collaborative environment where everyone feels a sense of belonging.

Please note:

All benefits listed above apply to full‑time employees.

At Ameri Vet, we’re committed to your growth, development, well‑being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.