SEVIS Records Coordinator & Student Engagement Advisor

Salary and Benefits

Salary Range: $5,083.00 per month to $7,228.00 per month.
PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $5,083.00 per month to $6,155.00 per month.

Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package.

This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval.

Student Services Professional II

Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online.

Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.

Please Note:
Review of applications will begin on January 5, 2026.

The SEVIS Records Coordinator and Student Engagement Advisor supports the International Programs office by serving as a Designated School Official (DSO) and providing guidance to newly admitted and continuing F-1 students. This position is responsible for communicating with students, collecting and reviewing required documentation, and overseeing the issuance of the Certificate of Eligibility (Form I‑20) and completion of initial SEVIS registration.

This role interprets and applies F-1 immigration and enrollment regulations to advise students on maintaining status, navigating complex situations (such as visa delays, SEVIS transfers, or change of status applications), and planning for timely enrollment. The position exercises discretion in tailoring guidance within established institutional procedures and collaborates closely with other F-1 advisors to ensure consistency and compliance.

This position also organizes, coordinates, and facilitates international student events, workshops, and engagement activities that promote student adjustment, community-building, and success. This includes developing and presenting educational sessions on F-1 rules, academic life, and cultural transition, and incorporating best practices in student development and intercultural learning.

This position works closely with International Admissions, the Global Academy, and other campus departments to support a smooth transition for international students and address the diverse needs of the international student population. This role also supports the Principal Designated School Official (PDSO) in meeting SEVIS reporting and compliance requirements.

• Serve as a Designated School Official (DSO) providing proactive guidance and support to new F-1 students from admission through initial enrollment.
• Interpret and communicate immigration and enrollment regulations to help students understand their specific circumstances (e.g., visa issues, SEVIS transfers, Change of Status applications).
• Provide tailored advising within established institutional policies and procedures, recognizing when to elevate complex or unique cases.
• Coordinate with other F-1 advisors to ensure consistent and compliant communication across the International Programs team.
• Develop and deliver information sessions and communications that help students plan for timely enrollment, maintain status, and successfully transition to campus life.
• Maintain accurate student and program data in systems such as Salesforce and People Soft to support I‑20 issuance and regulatory compliance.

• Plan, coordinate, and facilitate international student events and activities, including orientation, International Education Week, and workshops designed to support student adjustment, engagement, and success.
• Provide guidance and advising to international students on F-1 regulations, cultural adjustment, and academic life as part of event planning and delivery.
• Develop and present educational sessions, or coordinate presenters, on topics related to F-1 compliance, academic success, and cultural transition.
• Design and update workshop and event content to align with best practices in international student engagement, student…