Counselor - Outreach Specialist; SSP IB

Counselor - Outreach Specialist (SSP IB)

Apply now Job no: 556233
Work type: Staff
Location: East Bay
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Counselor (Non-instructional Faculty)

Salary Range: $4,482.00 per month to $6,342 per month.
PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,482.00 per month to $5,412.00 per month.

Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver.
For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package.

Please Note:
Review of applications will begin on May 13, 2026.

The Office of Student Outreach provides comprehensive services to prospective students, current students, staff, faculty, and members of the community-at-large seeking University information or services concerning outreach, pre‑admission advising, transfer credit evaluation and financial aid. This position conducts a full range of enrollment services activities. Under the general supervision of the Director of Student Outreach, this position specializes in generating, cultivating, advising, converting, and yielding prospective students within a defined market territory as well as supporting efforts to meet the University’s overall new student enrollment goals.

Under the oversight of the Outreach Director and outreach counselors, work to generate, cultivate, convert, and yield new student inquiries from within a defined market by providing outreach and recruitment services.

• In conjunction with outreach counselors, assist with the oversight of territories and conduct recruitment travel to high schools and community colleges statewide and represent the University at college fairs, counselor conferences, at other events, and in professional organizations.
• Deliver presentations, college fairs, workshops and other educational services from campus partners/departments (i.e. SEAS, EOP, academic programs, etc.) designed to encourage and facilitate college admissions and enrollment.
• Input information into Salesforce on all student interactions including phone calls, in person and online appointments, emails, and all other contact. Extract and review lists of students for proactive outreach during the recruitment cycle.
• Develop and sustain relationships with high schools and community colleges by being conversant in the University’s academic and extracurricular opportunities, being data informed, and projecting a positive professional demeanor and appearance. Serve as a resource for students, schools, and community‑based organizations and conduct ongoing communication (direct mail; electronic, telephone) with prospects, applicants, and admitted students.
• In conjunction with outreach counselors, occasional visits will be made to select territories in Southern California, including but not limited to the regions of Pasadena, San Bernardino, Ontario, Riverside (Inland Empire), Los Angeles, Orange and San Diego counties.
• Provide accurate, ethical, and up to date pre‑admission and initial financial aid advising.
• Exhibit cultural competency as well as sensitivity to those from diverse economic backgrounds.
• Maintain familiarity with, and effectively communicate CSUEB marketing messages and craft communications conforming to the University’s message platform, Enrollment Services communication plans, and in…