Clinical Supervisor

Job Title

Clinical Supervisor

Cronin Hayward

Horizon Services, Inc. (HSI) is a nonprofit established in 1974 that offers addiction treatment with the goal of reducing substance use related challenges for people from all walks of life, including those from some of the most disenfranchised and marginalized communities. We practice our values of Integrity, Respect, Diversity, and Quality to provide residential treatment, withdrawal management, and sobering programs to support the well-being of women, men, youth, LGBTQ, and BIPOC clients to live healthy, fulfilling and constructive lives.

HSI is an inclusive workplace and a learning community where our collective experiences enrich each other’s growth.

This position provides leadership, support, and oversight for all elements of the clinical work at our detox program, including training, skill development, coaching, performance feedback, and enforcement of program rules. This position ensures adherence to all program and agency policies and procedures and assists the Program Manager to develop and deliver high‑quality client care in accordance with Horizon Services standards and applicable federal, state, and county regulations.

This is a supervisory position and is considered part of the program leadership team. This position will also provide direct client services, such as individual and group counseling, and crisis support.

In this role, you’ll make a difference in the lives of people with substance abuse challenges, and often with co‑occurring conditions. You’ll use and grow your skills in compassionate care, crisis intervention and de‑escalation, in a supportive and inclusive work environment. You’ll have the opportunity to provide our community with substance abuse treatment to help people who are just discovering possibilities in their journey, going from a place of hopelessness to a place where they are valued and have the potential for a better life.

Accountabilities (3-5):

• People Management – train and develop a high performing team
• Client Care – ensure high level of services to clients
• Safety & Security of Staff and Clients
• QA & Compliance – follows and enforces program policies and procedures

• Support PM in interviewing SUD Counselor positions.
• Provide new hire orientation and training for all staff in relation to clinical work, i.e. individual counseling, assessment, group counseling, clinical documentation and treatment planning.
• Provide ongoing feedback to relevant staff through individual clinical supervision meetings and clinical group supervision meetings.
• Develop and deliver trainings to staff and other HSI staff as needed and requested.

• Serve as designated LPHA (Licensed Practitioner of Healing Arts) for assigned DMC-ODS clients.
• Provide on‑call consultation and support for supervises during non‑regular work hours.
• Ensure quality care for residents/beneficiaries consistent with regulatory standards and program policies and assist in improvement of services as needed.
• Provide crisis support intervention and de‑escalation of conflict as needed.
• Develop knowledge of community resources related to health, mental health, finances, case management, and housing.
• Consult with clinical staff to assess, prioritize, and plan case management referrals and facilitate connecting to off‑site resources and care. Assist residents/beneficiaries to access outside services, as needed/assigned.
• Provide direct counseling services (individual and group).
• Punctuality and attendance to perform duties as scheduled.

• Enforce/reinforce policies and procedures of the programs and assist in creation of updated policies and procedures.
• Facilitate regular individual meetings and group meetings with supervises, and team meetings as assigned.
• Participate in regular staff meetings, clinical supervision, and trainings.
• Receive, acknowledge and address resident/beneficiary complaints in a timely manner as needed.
• Ensure adequate documentation of services by relevant staff.
• Perform random audit of files…