Bilingual Peer Support Specialist

IHOT WW - Hayward , CA 94545 Overview Salary Range: $24.35 - $24.97 Hourly Position Type:
Full Time

Job Shift:
Day Education Level:
High School

Travel Percentage :
Up to 25% Category:
Nonprofit - Social Services Description

Except in the case of an undue hardship, La Familia provides reasonable accommodations to persons with disabilities when the accommodations are necessary to enable the persons to perform the essential functions of the job. The Agency also provides reasonable accommodations when necessary based on religious needs. Individuals requiring workplace accommodations must discuss their needs with La Familia Human Resources. Individuals seeking accommodations for disabilities are typically required to provide medical documentation supporting the existence of a disability, the need for the accommodation, and what workplace modifications will enable the employee to perform the essential functions of the job.

The In-Home Outreach Team (IHOT) specializes in field-based and in-home outreach and engagement to adult individuals who suffer from severe mental illness (SMI) and who are currently disengaged from mental health treatment and/or reluctant to engage with mental health treatment. The goal of IHOT is to refer and link clients to specialty mental health services, such as psychiatry, psychotherapy, and case management services.

La Familia was also awarded funding to establish and maintain an In-Home Outreach Team (IHOT) for adults with serious mental illness (SMI) in Alameda’s Central and North County. We believe that IHOT operated by La Familia is of great benefit to the priority populations and communities that we serve and that this allows us to substantively augment and enhance the county’s system of mental health services by engaging the hardest-to-serve and most resource-intensive SMI populations.

We are seeking an enthusiastic and experienced Peer Support Specialist I or II to join our IHOT Program. This role will uphold and champion the agency’s mission, vision, and values and contribute to a collaborative and inclusive work culture.

This position is covered under the SEIU 1021 Collective Bargaining Agreement. In addition to the established base pay, members will receive negotiated annual increases as follows:

• January 2027: 3% base pay increase

Future increases will be subject to the terms of the collective bargaining agreement.

• Provide direct services, including outreach, engagement, referral, linkage, and follow-up services to consumers and their families/supports at their preferred locations.
• Conduct community outreach to homeless clientele and clientele residing at various institutional settings throughout the East Bay area who are enrolled in the IHOT program in an effort to establish contact, build rapport, and provide linkage services.
• Provide services in the field and at various institutional settings and locations in the community, as necessary, as well as transport clientele to necessary appointments and community resources and supports.
• Meets with clients and caregivers/family members on a consistent basis or as needed in the field for the purposes of establishing and maintaining contact, gradually build rapport and therapeutic alliance with clients and caregivers/family members, facilitate client interests in resources, develop and implement client care plans, support and accompany clients through interpersonal and institutional transitions, teach and enhance coping skills, facilitate healthy dialogue between clients and respective family members/caregivers or relevant parties, leverage the interests of family members/caregivers and clients towards common goals, and provide referral and linkage services for clients to specialty mental health services in the community.
• Provide case management duties for clients and connect them to various resources as necessary, including, but not limited to, assisting clients to apply for General Assistance and Social Security Income; initiate and follow-up with referrals to temporary shelters and long-term housing; referral and linkage to services available within Alameda…