Peer Counselor

Adult Behavioral Health - Hayward, CA 94545 Overview Salary Range: $23.73 - $24.35 Hourly Position Type:
Full Time Job Shift: Any Education Level: High School Travel Percentage:
Up to 25% Category:
Nonprofit - Social Services

Except in the case of an undue hardship, La Familia provides reasonable accommodations to persons with disabilities when the accommodations are necessary to enable the persons to perform the essential functions of the job. The Agency also provides reasonable accommodations when necessary based on religious needs. Individuals requiring workplace accommodations must discuss their needs with La Familia Human Resources. Individuals seeking accommodations for disabilities are typically required to provide medical documentation supporting the existence of a disability, the need for the accommodation, and what workplace modifications will enable the employee to perform the essential functions of the job.

Peer counselors have a unique ability to relate to and motivate clients through the shared reentry experience, providing intensive case management, accompanying clients to appointments, and ensuring they receive necessary services. They will also refer and link participants to housing and health related resources in the community. This role will uphold and champion the agency’s mission, vision, and values and contribute to a collaborative and inclusive work culture.

This position is covered under the SEIU 1021 Collective Bargaining Agreement. In addition to the established base pay, members will receive negotiated annual increases as follows:

• January 2027: 3% base pay increase

Future increases will be subject to the terms of the collective bargaining agreement.

• Provide outreach, engagement, linkage, and follow-up services to participants
• Serve as role model and coach to inspire, engage, and advocate for participants and their family member/caregivers’ rights
• Support and advocate for participants as they navigate the criminal justice and court systems
• Provide culturally competent supports to participants and their family members/caregivers
• Utilize Motivational Interviewing and other evidence-based interventions
• Accompany participants to appointments and other services
• Participate in weekly case management and peer review meetings, and monthly training sessions
• Provide linkage and warm hand offs to other community-based providers
• Provide quality documentation, e.g. progress notes, and report client progress to supervisors
• Utilize a personal work computer to send and receive work-related electronic mail, and access and maintain electronic records and files
• Provide intensive care coordination/case management, housing support, connection to community resources, employment support, referrals for psychiatric treatment, and linkage to mental health, substance abuse, legal, and life skills services
• Effective team collaboration in order to meet the needs of our clients

• Attend trainings and participate in events relevant to key responsibilities
• Track and regularly report on key metrics for responsible function areas
• Leads and collaborate on special projects related to agency objectives as appropriate

• High school diploma required and or equivalent
• Peer Support Specialist Certification preferred.
• Formerly incarcerated/History of involvement with the criminal justice system
• Lived experience with mental illness, homelessness, and/or substance use recovery
• Experience working with adults of diverse cultural backgrounds
• Experience in non-profit and community-based organizations preferred.
• Demonstrates and models excellent “customer service” orientation and ability to work with diverse populations.
• Exercises extreme discretion with the ability to hold, balance, and transmit public and confidential information needed by various parties.
• Proficient in MS Office and Google Workspace products.
• Valid CA Driver’s license required.
  • Auto insurance:
    If your vehicle is used for business-related purposes, it is recommended that you inform your auto insurance carrier.

• Demonstrates cultural awareness and provides…