Associate Director of Outpatient & Prevention Program Operations
Job in
Hayward, Alameda County, California, 94557, USA
Listing for:
Horizon Services, Inc
Full Time
position
Listed on 2025-10-29
Job specializations:
-
Management
Healthcare Management
-
Healthcare
Healthcare Management, Healthcare Administration
Job Description & How to Apply Below
Overview
JOB TITLE: Associate Director of Outpatient & Prevention Program Operations
LOCATION: Administration
POSITION
START DATE:
Soon as possible
Horizon Services, Inc. (HSI) is a nonprofit established in 1974 that offers addiction treatment with the goal of reducing substance use and mental health related challenges for people from all walks of life, including those from some of the most disenfranchised and marginalized communities. HSI is an inclusive workplace and a learning community where our collective experiences enrich each other’s growth.
Role
summary
The Associate Director of Outpatient & Prevention Programs (ADOPPO) position is instrumental in taking assigned service lines to new heights by improving quality of service delivery, integrating other HSI subject matter experts such as Clinical & Medical specialists, and expanding services to serve new market segments and/or regions in accordance with the agency’s strategic plan. The ADOPPO leads and coordinates cross-functional work across Horizon programs, ensuring alignment with agency policy, state regulation and licensing requirements, and ultimate accountability for the operation’s sustained quality and outcomes.
The ADOPPO reports as a key member of the executive leadership team (ELT) and collaborates with the CPO and ELT on program strategy and execution.
Responsibilities
Creates and facilitates shared material across programs to support cross-functional alignment and collaboration of teams.Ensures clinical staff requiring clinical oversight receive consistent and adequate supervision in alignment with State regulatory expectations.Coordinates the management and directs the work of front-line support and milieu staff to ensure full census and efficient utilization management at assigned program(s); engages in marketing, client retention, engagement, or other efforts needed to meet census objectives.Provides oversight, supervision and monitoring of program staff to ensure a safe environment of care; follows recommendations from Compliance and Outcomes Department to address environmental care and safety concerns.Works with the CCO to design, develop, and implement policies, procedures, tools, and protocols to enhance client safety and environment of care; communicates policy changes and provides training to direct care staff.Leverages the Compliance Manager as Safety Representative for assigned program locations and maintains ultimate responsibility for safe operation.Designs, develops, implements, and maintains policies and procedures related to program operations, including client intake, orientation, medication storage, de‑escalation, and program schedules.Subject Matter Expert Integration: integrates other clinical subject matter experts on program curriculum to ensure alignment across programs, collaborating with Compliance and Outcomes Department to ensure policies are compliant.Maintains expert industry knowledge on SUD program best practices to enhance program operations and stay current with evolving standards.Oversees day-to-day administrative operations for assigned programs and lines of service.Accountabilities
Programmatic Operations & SafetyFiscal Oversight, including grant funding leveragePersonnel Recruitment & ManagementTraining & Professional DevelopmentProgram Compliance & Service QualityCommunications & Community RelationsStrategic expansion aligned with agency goalsService Line Growth & Development
- Work with stakeholders to ensure adequate service volumes at all sites.
- Strategically expand or contract programs based on regional demand.
- Expand programs that differentiate HSI, such as Prevention programs into new Bay Area regions.
- Establish new partnerships in surrounding Bay Area counties to support expansion efforts.
Fiscal Oversight & Growth
- Maintain fiscal integrity of assigned programs, monitor budgets, cash flow, and identify additional funding sources.
- Execute spending plans to mobilize funding and ensure timely reporting to Finance.
- Coordinate financial information reporting to Finance; manage payroll, petty cash, receivables, and payables for assigned programs.
- Oversee purchasing, inventory, and client…
Position Requirements
10+ Years
work experience
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