Code Enforcement Manager; COH

About the job Code Enforcement Manager (COH)

Description

DEFINITION

To direct, manage, supervise, and coordinate the operations, programs and activities of the Code Enforcement Division, which includes the encouragement, development and support of self sufficient neighborhood partnership organizations that supplement and complement City services designed to preserve and enhance the appearance and livability of the City's neighborhoods.

This is a Division Head management classification. The incumbent is responsible for managing the Code Enforcement Division and its various programs in the areas of housing, health, sanitation and cleanliness, zoning, weed abatement, blight abatement, illegal construction, Tobacco program, vacant property abatement, graffiti abatement, vehicle abatement, building/housing inspection; policy development; budget administration; long-term and shortterm strategic planning; cost recovery; and the supervision of assigned staff.

This position is distinguished from the Code Enforcement Supervisor in that it is responsible for broad and complex planning, budgeting, and policy development.

General direction is provided by the Deputy Director of Development Services, or designee.

Provides direct and indirect supervision of professional, technical and clerical personnel, student interns, and community volunteers.

Continuously monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; assesses and monitors work load, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement and reviews with the Development Services Director; implements improvements.

Coordinates, oversees and monitors the efforts of City divisions, departments and outside agencies in carrying out assigned projects, programs and activities. Selects, trains, motivates, and evaluates Division personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline procedures as necessary.

Plans, directs, coordinates, and reviews the work plan for the Code Enforcement Division; meets with staff to identify and resolve problems; assigns work activities, projects and programs; monitors work flow; reviews and evaluates work products, methods, and procedures.

Manages and participates in the development and administration of the Code Enforcement Division budget; directs the forecast of additional funds needed for staffing, equipment, materials, and supplies; directs the monitoring and approval of expenditures; directs and implements adjustments as necessary.

Serves as liaison for the Code Enforcement Division with other City departments, divisions and outside agencies; negotiates and resolves significant and controversial issues.

Provides responsible and complex staff assistance to the City Manager's Office or designee; prepares and presents staff reports and other necessary correspondence; directs special projects and research as assigned.

Presents reports and information to a variety of commissions, committees, boards, the general public and the City Council.

Conducts a variety of organizational studies, investigations, and operational studies; recommends modifications to Code Enforcement programs, policies, and procedures as appropriate.

Participates on a variety of boards, committees and commissions; attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of code enforcement and other assigned areas of responsibility.

Responds to and resolves difficult and sensitive citizen inquiries and complaints.

Oversees the recruitment, training, supervision and evaluation of student interns and community volunteers.

Administers, interprets and enforces provisions of the municipal code and other regulations; prepares and recommends modifications to the municipal code and other regulations.

Performs related duties and responsibilities as required.

Knowledge of:

• Operational characteristics, services and activities of comprehensive code…