Counseling Supervisor; COH

Description

DEFINITION
Under general direction, the Counseling Supervisor plans, organizes, supervises and participates in the activities of the Youth and Family Services Bureau (YFSB) functions, such as: supervising YFSB counseling staff, and student interns; monitoring contract deliverables; coordinating counseling services with department law enforcement activities; and providing direct counseling services as needed.

DISTINGUISHING CHARACTERISITCS
This is a mid-management journey-level class in the professional counseling series that recognizes full first line supervisory responsibilities including planning, assigning, and evaluating the work of assigned, lower level professional staff activities in various sections of the Youth and Family Services Bureau. The working supervisor will be expected to provide resources, advice and counsel, and serve as a supervisor providing oversight to YFSB employees.

In addition, Counseling Supervisor is often the chief point of contact for outside Bureau managers and supervisors with whom YFSB collaborates in providing services. This position is distinguished from the Family Counselor I position by its responsibility for the supervision of professional and clerical staff. This position is distinguished from the Youth and Family Services Bureau Administrator position by the latter's responsibility for the management and administration of all YFSB programs.

SUPERVISION RECEIVED
Receives general direction from the Youth and Family Services Bureau Administrator.

SUPERVISION EXERCISED
Provides direct supervision to subordinate counselors and interns.

Supervises counseling staff and student interns in conformity with legal and ethical standards for counseling best practice.
Assigns and monitors staff caseloads including coordination of staff schedules.
Recommends operational improvements and modifications; prepares various reports on operations and activities; collects and compiles counseling program statistics for use in reports and evaluations.
Attends meetings related to YFSB programs and community mental health concerns, and coordinates with other social services and mental health agencies, the schools, the Probation Department, and other relevant stakeholders.
Works in team relationship with the Youth and Family Services Bureau Sergeant to provide an integrated and comprehensive model of service delivery.
Assists the YFSB Administrator in the development and implementation of Bureau goals and objectives; establishes schedules and methods for operational activities; evaluates and maintains Bureau services and standards; and implements policies and procedures.
Participates in budget preparation and administration; prepares cost estimates for budget recommendations; submits justifications for projects, equipment, and staff; assists YFSB Administrator in monitoring and controlling expenditures.
Plans, prioritizes, assigns, supervises and reviews the work of staff involved in Bureau operations; participates in the selection of staff; coordinates and provides staff training; writes employee evaluations and works with employees to correct performance deficiencies; implements discipline procedures.
Provides clinical consultation to counselors, interns and police officers.
Develops and coordinates mental health and related training for other departmental personnel.
Consults with the Bureau Administrator in interpreting Bureau, Police Department and City of Hayward policies and procedures.
Provides direct services to youth, families, and individuals as needed.

Minimum Qualifications

JOB RELATED AND ESSENTIAL QUALIFICATIONS
Knowledge of:

• Theory and principles of human development, particularly child development.
• Theory, and principles of…