Senior Vice President

Canteen

Salary: $250,000 - $275,000 / year

Other Forms of Compensation: Annual bonus potential; option of company vehicle lease or monthly vehicle allowance

Growth. Opportunity. Excellence.

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary.

Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry.

Come grow with us. We are Canteen.

Job Summary:

Reporting to the COO, this Senior Vice President is responsible for the overall operation of several hundred accounts across Northern California. You will lead, manage, and inspire a team of senior leaders and set the culture for providing excellent customer service, operational excellence, and creative, cutting-edge innovation solutions that meet our clients’ requirements. You'll partner closely with your peers to deliver on the Canteen mission, support Key Performance Indicators, and sustain and grow our business.

This is a dynamic and rapidly evolving environment. Passion and knowledge of logistics, distribution, the Bay Area culinary scene, and our tech-oriented client base are musts! This is a unique opportunity to play a game-changing role in the long-term success of our organization.

This role is based in the East Bay Area and will office out of either Hayward (preferred) or Fremont.

About our ideal candidate:

• Highly organized, disciplined, and have a deep understanding of the operational and financial metrics
• Loves managing, motivating, and inspiring teams to achieve goals they never thought possible
• Has a high bar and holds their team and partners accountable in a way that inspires them to continuously improve
• Has high integrity
• Wants to have a major impact on the bottom line and the future growth of an organization

Key Responsibilities:

• Lead, manage, and inspire a diverse team of district managers and/or regional directors of operations, and their teams, to provide top-notch products and services to our clients
• Develop a culture of safety, customer obsession, innovation, curiosity, and proactiveness
• Lead the organization through large-scale change
• Drive self and team towards building strong relationships with clients at all levels and achievement of key performance indicators
• Serve on the Pacific Division leadership team, influencing and leading division-wide operations, and regularly communicating with peers to share best practices, mitigate risks, champion diversity, and build community
• Own key regional decisions with team input, weighing risks and rewards along with short- and long-term implications
• Model communication that is strategic, thoughtful, and persuasive
• Sets tone for culture of organization in the region and regularly meet with extended team to ensure full transparency, education, safety, accountability, and alignment
• Serve as representative/brand ambassador of the Canteen team to most senior clients in the region, and act as escalation point
• Partner with sales and retention teams to drive strategy for growth, structure deals, present new business, build relationships with prospective clients, and negotiate key contract terms
• Collaborate with key partners on regional and/or nationwide initiatives
• Ensure compliance with all safety, QA, company policy, and other program requirements
• Champion development within the region; conduct performance evaluations and succession planning;…