Retail Security Officer

Overview

Ronin Protection Solutions Inc. is seeking reliable and professional Part-Time Retail Security Officers to join our team in Hayward. This role involves safeguarding a retail environment by protecting employees, customers, and property while maintaining a welcoming and professional presence. The ideal candidate will deter theft, prevent disturbances, and provide excellent customer service while upholding our company’s commitment to safety and integrity.

• Maintain a strong security presence:
  Patrol sales floors, entrances, exits, and parking areas to deter theft, vandalism, and other unwanted activity.
• Theft prevention & loss prevention:
  Identify suspicious behavior, monitor CCTV when applicable, and take appropriate action to reduce shrinkage.
• Customer service:
  Greet and assist customers in a professional manner, providing directions and responding to inquiries.
• Incident response:
  Respond promptly and calmly to shoplifting attempts, disturbances, medical emergencies, or safety concerns.
• Access control:
  Monitor and control access to restricted areas such as stockrooms or employee-only zones.
• Collaboration:
  
  Work closely with store management, employees, and when necessary, local law enforcement to maintain a safe shopping environment.
• Report writing:
  Prepare accurate and timely incident reports for any security-related events.
• Professionalism:
  Maintain a neat appearance and positive demeanor, reflecting the standards of Ronin Protection Solutions Inc. and our retail partners.

• Must be 21 years or older
• High school diploma or GED required
• Prior retail, loss prevention, or security experience preferred
• Prior military and/or law enforcement experience preferred
• Strong observational, communication, and conflict resolution skills
• Ability to remain calm and decisive during stressful situations
• Must be able to walk, stand, and patrol for extended periods (up to 8–12 hours)
• Availability to work evenings, weekends, and holidays as scheduled
• Valid California Guard Card required; CPR/First Aid certification preferred

• Competitive hourly pay
• Consistent shifts at established retail locations
• Opportunities for advancement within our growing company
• Supportive team environment and veteran-led leadership
• Ongoing training and professional development

Join our team and help protect what matters most. Apply today to become a Retail Security Officer with Ronin Protection Solutions Inc.