Installation Manager

Position Summary

Manage and supervise a team of installation technicians and the daily operations of the Installation Department.

• Manage, train and evaluate installation technicians.
• Respond to customer questions and complaints regarding installation.
• Provide technical support to installers and salespersons.
• Monitor installation and compliance with company policies and standards.
• Assist in reviewing contracts for approval.
• Enforce safety regulations and investigate vehicle accidents, injuries, and customer damages including processing the appropriate documentation.
• Act as liaison between installers and branch manager.
• Review hourly time cards for accuracy and make adjustments accordingly.
• Provide 24-hour on-call support that may be required even on weekends and holidays.
• Develop and implement department goals and objectives.
• Coordinate with all branch departments to achieve branch goals.
• All other miscellaneous responsibilities and other duties as assigned.

• 5 year's alarm installation or service experience required, 6-10 preferred.
• Experience supervising and training others preferred.
• High school diploma or equivalent required.
• 1-2 years post-high school education preferred.
• Thorough knowledge of security systems required.
• Thorough knowledge of NFPA and UL standards required.
• Basic understanding of NEC and building codes required.
• Intermediate word processing and basic spreadsheet competence preferred.
• Valid driver's license and a clean driving record required.
• Final applicant will need to have the ability to pass a pre-employment screening process.

Come start or advance your career at Bay Alarm, the nation's largest independently owned security company. We prioritize internal growth for our employees and offer outstanding promotional opportunities. As a family-owned company we value work life balance. 15% of our employees have been with Bay Alarm for 15+ years
! Work locally and make a difference in your community at one of our 16 branch locations across California, Arizona, and Washington
.

All positions support Bay Alarm in our commitment to being our best at every opportunity, providing the expertise, technology, personalized service and support to keep our customers and their valuables safe.

We offer comprehensive benefits;
medical, dental, vision, life insurance, and 401(k) with company match.

Bay Alarm is an Equal Employment Opportunity (EEO) employer. We value diversity and inclusion and strive to make every employee's experience here enriching.

• Guaranteed 40-Hour Workweek with Overtime Opportunities
• Day Shift Schedule Monday to Friday, some on-call and weekends may be required
• Take Home Company Vehicle with Gas Card or Mileage Reimbursement
• Uniform, Tools, and Cell phone Provided
• Clearly Defined Career Path (Level System)
• Paid Training and NICET Certifications
• Alarm System Purchase Plan and Employee Discounts
• Benefits; medical, dental, vision, life insurance, long term disability
• Vacation, Sick Time, Holidays, Bay Alarm Days
• 401(k) with a company match
• Employee Referral Bonus Program
• Flexible Spending Account
• Employee Assistance Program (EAP)
• Education Reimbursement
• Family Scholarship Programs
• Employee Resource Groups
• Community Service Programs

Check out this video to get to know more about Bay Alarm!