Experienced Commercial Door Technician

Vortex Doors, America's highest quality and most customer‑centric commercial and industrial door repair company, is seeking a motivated Experienced Commercial Door Technician. Candidates must have at least 3+ years of door industry experience.

• Install, troubleshoot, and repair a variety of commercial doors, docks, and related hardware using appropriate tools and equipment.
• Diagnose and conduct routine repair of door‑related issues such as broken springs, hinges, locks, and electrical components.
• Install and configure door hardware, including locks, handles, closers, low‑voltage, and access control systems.
• Ensure all installed doors meet safety and building code regulations and standards.
• Provide excellent customer service by addressing inquiries, explaining repair processes, and offering solutions.
• Maintain accurate records of service visits, repairs, and installations; provide reports as required.
• Diagnose, identify, and resolve technical issues with doors efficiently and communicate cost‑effective solutions to customers.
• Perform quality checks on installations and repairs to meet the company’s quality standards.

• Industry‑best training in a state‑of‑the‑art facility covering commercial and retail door openings, hardware, storefront glazing, and automatic doors.
• Career growth opportunities with multiple levels of advancement.
• Additional training in manual‑operated doors, dock equipment, and industry certifications.
• Training on hollow metal door frame and hardware.
• Strong safety culture.
• Positive work environment.
• Recognitions and rewards.
• Comprehensive pay, health benefits, 401(k) match, 8 paid holidays, vacation/sick program.
• Company‑provided uniform, tools, and annual boot allowance.
• Use of company‑provided vehicle for customer visits.

• High school diploma or equivalent.
• 3+ years’ experience in commercial door service industry.
• Knowledge of various door types, brands, and hardware.
• Ability to use hand and power tools effectively.
• Proficiency in performing mathematical calculations and measuring accurately for installations.
• Knowledge of safety regulations and adherence to safety protocols.
• Excellent mechanical and technical skills.
• Physically able to lift 50 lbs. or more; continuously lift, bend, climb ladders up to 20 ft., work on knees for extended periods, and operate power tools.
• Interpersonal skills to relate to customers and solve issues.
• Excellent communication and collaboration skills in fast‑paced environments.
• Strong problem‑solving and troubleshooting abilities.
• Ability to convey information quickly and persuade customers when needed.
• Attention to detail and commitment to quality workmanship.
• Reliable and self‑motivated.
• Computer proficiency.

• Full‑time shifts between 7:00 AM and 5:30 PM, Monday through Friday, with required overtime and on‑call hours.
• Continuous on‑going training provided.
• Fast‑paced, results‑oriented environment.
• Must drive a company vehicle and possess a valid driver’s license.
• Must pass drug test, background check, and motor vehicle check.