Parent Advocate; PEP

Description

Position: Parent Advocate

Accountability: Reports to PEP Program Supervisor

Job Status: Regular, Full Time, Non
- Exempt (hourly)

Date Revised: November 2025

The Parent Engagement Program was developed by Alameda County to improve outcomes for families involved with the Child Welfare system. The strength of the Parent Engagement Program is our staff. Our Parent Advocates all have personal experience successfully navigating the Child Welfare system. With professional development, specialized training, and support, they are able to turn their experience into expertise – offering hope and guidance to other parents who are currently involved with the Alameda County Child Welfare system.

As a Parent Advocate, you will work directly with parents involved in the Alameda County Child Welfare system advocating for and assisting them in successfully navigating this system. The Parent Advocate will collaborate with Alameda County Child Welfare Workers to support parents in engaging in their case plan activities and developing clear understanding of the issues that brought their family to the attention of Alameda County Department of Children and Family Services.

The Parent Advocate will also contribute to Alameda County program and policy development by providing their insight and expertise as “the parent voice” in a variety of settings as requested by the Department of Children and Family Services. As a Parent Advocate, you will receive support from the Parent Engagement Program management team in the form of training, professional development, reflective supervision, and administrative support.

• A birth parent who has successfully navigated the Alameda County Child Welfare System as a client, who has exhibited exceptional qualities in their own efforts to reunify, and carried out viable permanency plans for their children.
• Ability to work directly with parents and to collaborate with Alameda County staff in order to deliver appropriate and supportive services to families.
• Ability to engage cross-culturally with diverse clientele and community partners, providing culturally relevant and sensitive support.
• Ability to engage professionally with parents, supervisors, peers, community partners and County staff.
• Personal experience connecting with community resources and ability to support families in accessing all needed community resources.
• Willingness to engage in personal and professional development in order to develop new skills and meet the challenges of the position.
• Willingness to engage in reflective practices and utilize other clinical approaches in identifying and addressing personal issues which may affect or be affected by working with families involved with the Child welfare system
• Demonstrate good verbal and written communication skills
• Basic computer skills and/or commitment to receive training in this area
• Ability to pass a background clearance and TB test
• Valid California driver’s license, a clear driving record, availability of personal vehicle, and personal vehicle insurance coverage.
• Willingness to work overtime as needed, including some evening and weekend events.

• Attend Emergency Removal, Considered Removal, Case Planning and Review Child and Family Team (CFTs) meetings to help ensure that families’ concerns are heard and addressed
• Support parents with connecting to resources within their community to help parents address their basic needs and safety concerns.
• Clarify and demystify Child Welfare and Juvenile Court systems and jargon for families.
• Work with parents to address case plan requirements and develop positive relationships with their Child Welfare Workers; including participate in joint meetings between Child Welfare workers and parents
• Provide weekly face to face home visits and phone calls with parents in order to provide them with emotional and practical support as they navigate the Child Welfare system (parent visits conducted in-person within the community or parents’ residence)
• Assist parents with prioritizing their goals and case plan requirements.
• Serve as a role model by…