Operations Dispatcher

Operations Dispatcher

Join to apply for the Operations Dispatcher role at Loomis US
.

Position Pays: $28 an hour.

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. Many of our company’s managers, vice presidents, and corporate executives started out in the branches as driver/guards and tellers.

Our work can be challenging, but the thousands who have stayed with our company for decades will tell you that if you have the desire to learn and the drive to succeed, Loomis is the place to be. Come join our team!

• Security of Branch – Controlling access to buildings and grounds, allowing access under the branch policy.
• Customer Service – Handle incoming customer calls concerning Routing Specials on Demand Service Request No pick‑ups Resolve customer issues Generate ETA to Ops Report Communication with all routes
• Maintain Dispatchers Log – Logging hourly calls into the report log system, including payment liability route problems/concerns about suspicious activity;
  Create Holiday Routes and Maintain Requests from Customers and National Accounts;
  Send out safety/security messages;
  Coordinate any special services to routes and make supervisors aware;
  Coordinate variable account pick‑ups and deliveries;
  Maintain the Daily ATM Combos list. Assist Messengers with force balances on ATMs and any related ATM Issues;
  Perform any other duties or special projects as deemed necessary by the Management Staff.

Handling customers’ calls into the branch, communicating with all routes, providing ATM combo/support to routes, keying information into the daily RPMS report, maintaining and updating SOFI information daily, and maintaining Branch reports.

Climate‑controlled office environment. Requires extended time sitting at a desk, opening doors to the building, answering company phone lines, operating computers, and monitoring vehicle radios.

• Vacation and Sick Time (PTO) as well as Paid Holidays
• Health & Dental Insurance
• Vision Insurance
• 401(k) Plan
• Basic Life Insurance Plan
• Voluntary Life Insurance Plan
• Flexible Spending and Health Savings Account
• Dependent Care Account
• Industry‑leading Training and Development

Loomis is an Equal Opportunity Employer and Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Job Family:
Hourly
Job Function:
Operations

Pay Type:

Hourly
Hiring Rate: 28 USD

Entry level

Full-time

Management and Manufacturing