Outbound Operations Supervisor
Listed on 2026-01-12
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Management
Operations Manager, General Management
Potter Electric Signal Company, the recognized world leader in Fire Sprinkler Monitoring Industry, is looking for an Outbound Operations Supervisor to oversee the Outbound shipping, logistics, and inventory control across multiple shifts Monday - Friday, with occasional overtime on the weekends.
Position Overview: The Outbound Operations Supervisor is a hands-on leader responsible for managing the shipping, logistics, and inventory control operations for the Park
370 site. This role focuses on outbound operations and ensuring the integrity of inventory processes. The ideal candidate has strong leadership skills, a commitment to continuous improvement, and a focus on promoting a safe working environment. This position is critical for ensuring operational efficiency, achieving performance targets, and fostering a culture of excellence.
A successful Supervisor candidate should have at least three years’ experience in a supervisor role, excellent communication and people skills, strong work ethic and a proven record of servant leadership style.
Responsibilities:
- Lead and oversee all outbound and shipping operations, ensuring timely and accurate order fulfillment.
- Train, coach, and support all Team Members and Team Leads in shipping and logistics.
- Ensure the accuracy and integrity of inventory management, utilizing system applications for monitoring and reporting.
- Conduct regular 5S and safety inspections, holding the team accountable for daily execution.
- Analyze, investigate, track, and resolve inventory discrepancies and shipping errors.
- Collaborate with receiving, quality, and planning teams to align priorities and ensure a seamless flow of operations.
- Execute strategic plans directed by upper management, ensuring alignment with company goals.
- Provide strategic goals and direction to the team, collaborating effectively with other management levels and shifts.
- Plan and prepare daily labor, equipment, material, and training requirements to meet outbound shipping and inventory control targets.
- Mentor and develop direct reports and employees through training initiatives, setting clear objectives, and communicating policies and procedures.
- Foster employee morale, motivation, and commitment while building strong team relationships.
- Participate in hiring and placement, scheduling, work assignments, and delegation to ensure an optimal organizational structure.
- Actively participate in continuous improvement initiatives, focusing on LEAN principles to enhance shipping and inventory control processes.
- Drive operational excellence and promote a culture of continuous improvement.
- Maintain "up to date" knowledge of process and documentation requirements.
- Hands-on experience in coordinating and managing outbound international shipments.
- Knowledge and understanding of global shipping regulations and customs documentation.
- Familiarity with working with freight forwarders.
- Ability to troubleshoot shipping delays.
- Manage relationship with international carriers is highly preferred.
Requirements:
- Minimum of 3 years of direct leadership experience in a supervisory or managerial role in shipping, logistics, or inventory control.
- Strong analytical and problem-solving skills.
- Demonstrated experience in change management and continuous process improvement.
- Excellent leadership and communication skills.
- Ability to manage multiple priorities within shipping and inventory control.
- Extensive knowledge and experience in implementing LEAN principles.
- Hands-on leadership style with a focus on servant leadership.
- Proven ability to identify operational issues, recommend strategies, and implement solutions.
- Ability to build and maintain effective relationships within a team.
- Forklift certification or willingness to obtain.
- Proficiency in Microsoft Office Suite.
- Preferred:
Bachelor's degree in Business, Management, or Engineering.
Physical Requirements:
- Ability to reach and bend.
- Good speaking and hearing abilities.
- Must be able to lift or move up to 50 pounds.
Work Environment:
- Reasonable accommodations will be made to enable individuals with disabilities to perform essential functions.
- The work environment may have a moderate noise level.
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8-hour shifts, Monday to Friday 9:00 am – 5:30 pm.
- Ability to work OT as needed
Location: Hazelwood, MO 63042 (Must be able to reliably commute or relocate before starting work)
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