Asst. Student Transportation Ops Manager

Job Location:

3027 HAZLETON - Sugarloaf, PA. Position Type:
Full Time. Salary Range:
Undisclosed.

The Assistant Student Transportation Operations Manager is a people leader responsible for assisting with the overall daily operations of one or more transportation facilities/operations, typically within a single school district/contract. In this role, the Assistant Student Transportation Operations Manager has responsibility and accountability for meeting Company expectations for employee engagement and development, operational safety and efficiency, customer satisfaction and financial performance.

• Understand and provide oversight and direction for the daily operations of the facility and operations assigned.
• Regularly meet with staff and drivers to communicate Company mission, vision, and values; share Company news and information; listen for employee feedback and concerns; work with corporate and local staff to solve problems and eliminate roadblocks.
• Regularly visit and interact with school district contacts to ensure their satisfaction with Company services, to identify needs and opportunities for additional services, service changes or improvements.
• Assist with coordination and continuous execution of driver recruitment and training programs to ensure coverage of all daily home to school routes and extra-curricular activity trips with a reasonable surplus/spare driver percentage. Identify opportunities for additional staffing above required levels to help expand the business.
• Regularly provide coaching and feedback to operations staff and drivers about their performance. Use recognition and critical feedback to help them adjust behaviors and raise levels of performance.
• Inquire and intrusively review standard work processes and documentation to ensure that Company policies and procedures are being followed. As necessary provide coaching or take corrective (disciplinary) action with employees who will not comply with requirements.
• Assist with oversight and review of payroll, accounts receivable, accounts payable, and month end financial reporting and review requirements. Execute action plans and initiatives at Terminal Manager's direction to ensure terminal budget remains on target to meet year end plan.
• Ensure the School District and its administrators and staff are being supplied with all contract-required reporting and information. Assist district staff and administrators to solve problems and make better decisions to optimize transportation operations and provide safe and reliable transportation for students.
• Read and understand assigned school district contracts, property and equipment leases, and vendor contracts to ensure compliance with all relevant requirements.
• Engage within the community to foster good relations, assist in driver recruiting and to help employees engage and support the communities in the district you serve.
• Act as a proponent, early adopter and change agent to identify, support and implement new technology within the business that can be used to drive operational efficiency & effectiveness, improve employee engagement and improve customer focus and satisfaction.
• Maintain all credentials necessary to drive a school bus and be prepared to step in and drive when needed to ensure all students are safely transported to and from school.
• Other duties as assigned.

• High school diploma or equivalency certificate required.
• Bachelor's Degree from an accredited college or university may substitute for up to 2 years of experience.
• Three or more years of experience in Student Transportation operations. Prefer 2-3 years in a staff safety/training, shop or dispatch role. Previous non-student transportation leadership experience may substitute for up to two years of staff experience.
• Ability to obtain a Commercial Driver License with P, S and air brake endorsements and pass a school bus driver physical within 6 months of hire.

• Ability to develop detailed operational plans
• Excellent interpersonal & communication skills
• Ability to organize, lead, and motivate all employees involved in operations
• Ability to thrive and adapt in a constantly changing and sometimes chaotic environment and consistently meet tight timelines
• Must be proficient with standard office-based computer systems and software including MS Office suite
• Must have prior knowledge of general transportation, student management and employment related state and federal regulations (i.e.
  
  - PUC, DOT, EPA, OSHA, DOL) that…