Sommelier

Description

Compensation + Benefits

• Pay: $16.90 per hour plus tips ($95,000/yr - $115,000/yr)
• Medical, Dental, Vision Plans
• Paid Time Off - Including Vacation, Sick and Mental Health Time Off
• 401(k) w/ company discretionary match
• Flexible Spending Account
• Employee Assistance Program - 6 free counseling sessions annually for you and your household members
• Employee Dining and Wine Discounts
• Daily Family Meal
• Customized Educational Opportunities
• Opportunity for Advancement within the Vertice Portfolio

What you'll be doing in this role...

Under the direction of the Wine Director and in collaboration with the Single Thread team, the Sommelier supports the company’s objectives in sales performance, guest satisfaction, beverage excellence, operational standards, and overall service quality. This role is both guest-facing and operational, requiring professionalism, discretion, and a strong commitment to hospitality.

• Deliver warm, gracious, and knowledgeable wine and beverage service throughout the property
• Collaborate closely with restaurant operations teams to ensure a seamless and elevated guest experience
• Assist in curating personalized guest experiences, both on and off property
• Participate in daily pre-shifts, briefings, and relevant departmental and interdepartmental meetings

• Support a positive, growth-oriented culture that encourages professional development
• Assist beverage and service teams as needed to maintain service standards
• Complete all required documentation, including reports, forms, and schedules, in an accurate, organized, and timely manner

• Support the execution and maintenance of the wine and beverage program under the Wine Director’s guidance
• Ensure compliance with all safety, security, and loss-prevention policies and procedures
• Uphold guest privacy and confidentiality in accordance with company policy
• Maintain awareness of, and assist with, staff training related to safety, fire, and emergency procedures

• Conduct wine inventory as assigned
• Assist with planning, organization, and maintenance of proper wine storage conditions

• Embrace and promote a Kaizen mindset focused on continuous improvement in guest experience, service quality, operational efficiency, and employee engagement
• Maintain consistent, thorough, and professional communication with peers, managers, guests, and vendors
• Actively support ongoing education and development opportunities for staff related to food, wine, and service
• Understand and comply with all applicable federal, state, county, and municipal regulations related to health, safety, labor, and hospitality operations
• Perform all other duties as assigned by the supervisor

Each of the items listed is considered to be an essential function of the role. However, this list should not be construed as an exhaustive list of all the responsibilities of the position. Vertice Hospitality reserves the right to alter the duties of this role.

Requirements

REQUIRED

SKILLS AND ABILITIES

• Exceptional interpersonal skills with the ability to handle sensitive and confidential information with tact, discretion, professionalism, and diplomacy
• Exceptional communication skills (including oral, written and presentation skills)
• Demonstrated experience in fine-dining hospitality and restaurant operations
• Highly organized, self-motivated, and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment
• Strong critical-thinking, creative problem-solving, and sound decision-making abilities
• Proven ability to work collaboratively and effectively across departments and teams
• Extensive knowledge of wine growing, winemaking, global wine styles, and regional wine laws, with particular depth in classic wine regions worldwide
• Ability to remain on one’s feet and actively engaged for extended periods of time
• High level of computer proficiency, including PC and/or Mac-based systems, Microsoft Office, Google Workspace, POS and PMS platforms, and reservation systems such as Open Table, Tock, or similar, and inventory management systems such as Binwise
• Availability to…