Receptionist, Administrative​/Clerical

Receptionist

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At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We are committed to continuous improvement and have a long‑term strategy known as Block Next, focusing on innovation, client experience, and sustainable growth. We are curious, creative, and always on the move. If you embrace challenges as opportunities, our door is always open.

Helping others is what we do best here. As a seasonal Client Service Professional/Receptionist, you will both wow clients now and in the future.

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients according to their preferences
• Ensure all client needs have been met during service both in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• Experience working in a fast‑paced environment
• Previous experience in a customer service environment
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficiency with Microsoft Office

We invest in our people by committing to their total well‑being. Our benefit offerings help associates plan for their unique health, wellbeing and financial wellness needs.

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You
• Neurodiversity and caregiver support
• Various discounts on everyday items and services
• Benefits including medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (additional eligibility requirements)

At H&R Block, we remain committed to building a connected culture where trust, care, and connections guide our work. You will be immersed in an exceptional work environment recognized worldwide on best company lists and surrounded by colleagues committed to growth and support.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

• Seniority level:
  Not applicable
• Employment type:
  
  Full‑time
• Job function:
  Administrative
• Industries:
  Retail
• Location:
  
  Reynoldsburg, OH