Marine Mechanic

Job Location:

Hebron, OH 43025, VANCE OUTDOORS INC.

TITLE:

Marine Mechanic

Reports to:

Store Manager, COO

Non-Exempt

Pay Range - $25 - 35 an hour

Tuesday - Saturday and some Overtime in Season

Minimum of 1 year Marine Mechanic Experience with Mercury Certification

Paid Vacation and Personal time, Benefits and Retirement Plans including 401k Match

SUMMARY:

Provides exceptional service and exceeds customer expectations while providing a safe work area. The ability to expertly diagnose and fix problems with marine electrical and mechanical systems. Inspect and service engine equipment, troubleshoot, and make minor repairs. Can also address problems with boat steering and hydraulic systems. Ability to coach and instruct team members.

Core duties and responsibilities include the following. Other duties may be assigned.

• Estimate work: examine boats and prepare itemized quotes listing costs of labor and materials.
• Obtain customer approval on work orders, providing clear and precise instructions for the staff.
• Work with customers: determine needs, provide job progress, etc
• Quality control work:
  Routinely inspect quality of work performed, prior to completion/delivery.
• Testing the performance of marine engines and electrical systems.
• Carrying out services and minor repairs on the outboard and inboard engines.
• Conducting plumbing and intake repairs.
• Troubleshooting engine and electrical problems.
• Replacing broken or worn-out engine parts.
• Repair faulty hydraulic and steering systems.
• Conducting electrical AC system maintenance.
• Completing service records and repair documents.
• Cleaning, repairing and maintaining all parts of the boat or vessel.
• Reading through repair and installation orders to determine the material, time, and equipment required.
• Testing engines, propellers, steering, and navigational equipment.
• Mixing and applying paint, wax, and gel coats.
• Liaising and consulting with the buyers and management and other relevant professionals and vendors.
• Adhere to all company policies and procedures.
• All other duties as required by management.

To perform the job successfully, an individual should demonstrate the following competencies:

Intellectual

• Analytical
  - Synthesizes complex or diverse information; uses intuition and experience to complement data.
• Problem Solving
  - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics.
• Project Management
  - Communicates changes and progress.
• Technical Skills
  - Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

Interpersonal

• Customer Service
  - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
• Interpersonal Skills
  - Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.
• Oral Communication
  - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills.
• Teamwork
  - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives;…