Receptionist, Administrative​/Clerical

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At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities. We strive for a high‑performing, connected culture where everyone feels they belong.

As a seasonal Client Service Professional/Receptionist, you will focus on delivering outstanding client experience. You will greet clients, answer phones, schedule appointments, and ensure all client needs are met across in‑person, phone, and virtual interactions.

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients according to their preferences
• Help ensure all client needs have been met during service
• Maintain office cleanliness and organize resources with team members
• Perform other duties as assigned

• Experience working in a fast‑paced environment
• Previous customer service experience
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficient with Microsoft Office

• Employee Assistance Program with Health Advocate
• Well‑being program, Better You, to help build healthy habits
• Neurodiversity and caregiver support
• Various discounts on everyday items and services
• Benefits with additional eligibility requirements: medical coverage, 401(k) retirement savings plan, and employee stock purchase plan

At H&R Block we remain committed to building a connected culture where trust, care, and connections are at the core of our teamwork. You will be immersed in a supportive environment that encourages personal authenticity and professional growth.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.