CPM Data Processor

Position: CPM Data Processor 1

Job Description – CPM Data Processor 1 )

Mission Statement

To be the nation’s most citizen oriented, efficiently administered, state tax agency. The Montana Department of Revenue administers almost 40 state taxes, property appraisals, liquor laws, and unclaimed property for the state of Montana. The Information Management and Collections Division serves Montana citizens and businesses through processing tax returns, refunds, and payments timely and accurately, integrating improved technology to enhance the user experience, increasing electronic filing, resolving overdue debt, and collecting other state debt.

Duties

Job Overview: This position resides in the Information Management and Collections Division of the Department of Revenue. Duties include coordinating the ongoing program activities of processing incoming correspondence, payments, returns, and data. The incumbent maintains data, tracks data and system performance, and ensures secure handling and processing of taxpayer information. The incumbent provides consultation, technical assistance, training, and outreach to internal and external users to promote effective system operations.

This includes overseeing system research, enhancement, validation, readiness, and reporting projects. The position reports to the Unit Manager. This position does not supervise other staff.

This is a temporary seasonal position with the peak workload generally from February through June (may work up to six months). The incumbent may be assigned to work directly for any of the three units in the Information Management Bureau based on workload need and qualifications.

Knowledge of

• Business administration
• Office operations
• Automated data processing systems
• Information systems management
• Records Management

Program Management & Project Planning

• System and program support
• Data processing methodology
• Data mapping methodology
• Data processing practices

Skills in

• Research and analysis
• Multi-tasking and organizing multiple tasks
• Technical troubleshooting
• Compiling & analyzing data from multiple sources
• Escalation and support techniques
• Documenting instructions, FAQ’s, training materials and procedures
• Accuracy and attention to detail
• Microsoft programs and other database applications
• Written, verbal, and interpersonal communication

Essential Attributes

• Demonstrate self-motivation
• Follow instructions effectively
• Maintain strong attention to detail
• Provide timely and professional customer service
• Organize tasks efficiently

Special Requirements

• Criminal Background Checks. Circumstances involving convictions will be reviewed.
• Tax status must be current. Circumstances involving tax status issues will be reviewed.

Required Application Materials

• Complete state application

Submissions incomplete or missing relevant materials will not be reviewed or considered.

Education / Experience

The minimum qualifications required on the first day of work are: high school diploma or GED, with familiarity using computer software. Other combinations of education and experience may be considered. Equivalent work experience may also be evaluated on a case‑by‑case basis.

Successful applicants are required to successfully pass DOR tax and background check(s).

Job Details

• Number of Openings: 2
• Employee Status:
  Temporary
• Schedule:
  
  Part‑Time
• Job Type: Standard
• Shift: Day Job
• Travel:
  No
• Primary
  
  Location:
  
  Helena

Contact Information

Submit your application online and upload any required documents. For further assistance, contact Human Resources at dorhr or phone .

EEO Statement

The State of Montana has a decentralized human resources system. Any person who requires a reasonable accommodation during the application or hiring process should contact the agency's HR staff identified on the job listing or dial the Montana Relay tana Job Service Offices also offer services including assistance with submitting an online application.

State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.

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