Administrative Assistant

Why live in Helena, Montana?

• Helena is surrounded by rolling hills and lofty mountains and is tucked below the Continental Divide.
• It is a relatively quiet place to call home where small-town living collides with outdoor adventure.
• Helena has a rich history and was originally founded as a gold camp during the Montana gold rush.

Why should you keep reading and consider working here?

The Montana Board of Crime Control’s (MBCC) mission is to proactively contribute to public safety, crime prevention and victim assistance through planning, policy development and coordination of the justice system in partnership with citizens, government and communities in Montana. In support of this mission, MBCC is comprised of twenty-one dedicated employees possessing a shared vision of public service for Montana’s most vulnerable citizens

What is this career opportunity?

This position serves in the Administration Section at the Montana Board of Crime Control. The Administrative Assistant provides high-level comprehensive administrative support for the section, Montana Board of Crime Control, and Youth Justice Advisory Council. This position is responsible for coordinating and managing schedules, administrative support for meetings, drafting reports, memos, meeting minutes, and other written communication and correspondence. The position provides a range of administrative support services to facilitate operations and activities of Crime Control staff, Board and Council members including but not limited to travel arrangements, event coordination, development/updating forms and templates, data/records management, and supply and equipment inventories.

This includes assisting in diverse administrative operations, modifying workflow processes, and resolving day-to-day operational needs. This position serves as the primary point of contact for internal and external inquiries including day-to-day communications of agency phone calls and emails, greeting and directing visitors to the appropriate person according to their needs. This position provides essential administrative support to ensure the effective, efficient, and professional operation of the organization.

Qualifications

What are we looking for?

Meet

Minimum Education and Experience

Qualifications:

High School diploma; and two years’ office administration experience. Alternate combinations of education and experience will be considered on a case‑by‑case basis.

Preference will be given to candidates with specific experience in:

• Successful administrative support for boards, councils, and committees.

Knowledge of:

• Office management practices and procedures
• Confidentiality procedures
• Working knowledge of Microsoft Office software
• Effective customer service methods and techniques
• Data and records management

Ability to:

• Draft professional and technical written communications and correspondence to include formal reports, letters, and memos.
• Use and manage virtual meeting platforms to conduct meetings in accordance with open meetings laws.
• Supports day‑to‑day office operations with accuracy, professionalism, and confidentiality.
• Demonstrates strong attention to detail and excellent organizational skills.
• Handles confidential information with discretion.
• Provide exceptional customer service and enjoy working in a team environment.
• Build trust and credibility in constructing effective working relationships with a variety of individuals.
• Manage varying deadlines and multiple projects; responding positively to changes in direction, priorities, responsibilities or assignment.
• Keep large projects, involving multiple parties, moving forward and delivered on time.
• Provide guidance and instructions to other agency staff.
• Organize a dynamic workload and meet established deadlines.

Does…