Requirements Analyst - Technology Services

Job Description - Requirements Analyst - Technology Services )

Position Title:

Requirements Analyst - Technology Services - (  )

To be the nation's most citizen oriented, efficiently administered, state tax agency.

The Montana Department of Revenue administers almost 40 state taxes, property appraisals, liquor laws, and unclaimed property for the state of Montana. The Property Assessment Division manages Montana’s property tax laws, including the valuation of all taxable property for property tax purposes.

The State of Montana's comprehensive benefits package includes:

• Health, dental, and vision care; life insurance; and long-term disability. The State currently contributes $12,648/year toward these benefits.
• Free health care for employees and eligible family member at Montana Health Centers.
• Employee Assistance Benefits including counseling, legal assistance, well-being coaching, financial information, which are free resources.
• Retirement plans
  - The State currently contributes 9.17%, vested after 5 years of continuous employment.
• Paid vacation - starting at 15 days a year.
• Sick leave - 12 days a year.
• 11 holidays, including a floating holiday, which can be used any time.
• Flexible hours.
• Eligibility to participate in the Public Service Loan Forgiveness (PSLF) program.

Visit the Health Care and Benefits Division for more information at (Use the "Apply for this Job" box below). In addition to employee benefits, there are a wide range of advancement opportunities throughout the Department of Revenue.

Job Overview:
This position resides in the Technology Services Division of Department of Revenue. Duties include working closely with department management to analyze and evaluate business processes, facilitating enterprise projects, determining stakeholders needs, identifying desired outcomes, quantifying processes, and communicating process results. The position is responsible for assisting the department in becoming more efficient, effective, and transparent through requirements management, testing support, and developing a culture of continual improvement.

The position does not supervise other staff.

• Conduct requirements gathering sessions with stakeholders, ensuring comprehensive documentation and alignment with business objectives.
• Define business opportunities, develop initial work scopes and business cases, and identify responsibilities and stakeholders to support enterprise solutions.
• Perform requirements analysis and documentation using established best practices and standards.
• Manage the requirements process, including elicitation methods, coordination of requirements information, estimation of activities, change management, prioritization, and traceability.
• Produce high-quality, actionable requirements by facilitating meetings, communicating business problems, eliciting technical and stakeholder input, capturing and reviewing requirements, and ensuring completeness.
• Organize and prioritize requirements, develop necessary models, determine assumptions or constraints, and validate requirements to ensure they meet business needs.
• Support structured testing activities, including defining test plans, test scenarios, and acceptance criteria, coordinating user acceptance testing, and tracking test results and defects to ensure solutions meet documented business requirements.
• Prepare and contribute to project status reports, document lessons learned, and help archive project records and tools to support continual improvement and future projects.

• Compile and present business requirements documents (BRD) to stakeholders, incorporate valid changes, and obtain sign-off.
• Ensure requirements are understood and actionable by all project stakeholders, resulting in successful solution delivery.

• Business administration
• Business and process analyses
• Public communication
• Quality measurement
• Workflow tools

• Research and analysis
• Accuracy and attention to detail
• Microsoft programs and other database applications
• Written, verbal, and interpersonal communication

To be considered for any DOR position,…