Billing Coordinator

Billing Coordinator

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable.

Our operations in over 60 countries around the world have helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.

Are you ready to make your next career move to join our team and support your local territory as our Billing Coordinator for KONE Helena, MT
?

• Do you enjoy working in a fast-paced environment?
• Are you able to collaborate with all levels of the organization to achieve business goals?
• Have you developed a proficiency with office management tools (e.g. Microsoft Office Suite, SAP, etc.)?
• Do you have a customer service mindset?
• Have your organizational skills supported colleagues in their responsibilities?

If you answered a resounding YES to these questions, then we have an amazing opportunity for you!

As our Billing Coordinator, you will interface with Shared Services, Service Work Order Team (SWOT) to maintain compliance to customer agreed upon contractual invoicing requirements; SAP orders must contain accurate customer Work Order numbers and ensure that special invoice delivery methods are properly noted prior to removing Billing Blocks and invoicing.

You will manage Non-Quoted Repair (NQR) special billing requirements (for example, special billing rates (Stated Rates and Discounts), Certified Payroll, Insurance, invoice delivery methods, lien waivers based on contractual requirements).

You will analyze Non-Quoted Repair (NQR) Service Orders: time of call, scope of work performed, Contract Type, repetitive occurrences and non-contract repairs in detail to identify orders requiring further review with management prior to removing Billing Blocks in SAP Transactions ZVDMR and ZDMR.

You will collaborate with all key stakeholders, such as Service leaders, Service Sales, and technicians, during maintenance and repair projects. This includes coordinating with customers.

Bring 2+ years of relevant customer service expertise, ideally within the building services industry, and an appetite for learning an exciting and new field.

• Competitive salary
• Flexible work schedule
• Opportunities to learn and grow
• Matching 401K
• Comprehensive health and wellness plans for the entire family
• Paid holidays and paid time off

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

The hiring range for this role is $50,800 - $69,800. The compensation package offered will depend on their ability to meet the requirements of the role and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.

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