Loan and Bonds Specialist-Loss Mitigation

Job Description - Loan and Bonds Specialist-Loss Mitigation )

Loan and Bonds Specialist‑Loss Mitigation )

The Department of Commerce aims to make sure Montana is the best place to work, live and play. We work alongside private industry and local organizations to create jobs, grow businesses, develop affordable housing, and improve community infrastructure. Montana Housing strengthens our vibrant communities by supporting access to safe, affordable and sustainable homes for Montanans whose housing needs are not met by the market.

Montana Housing assists with buying a home, down payment assistance, mortgage servicing, Reverse Annuity Mortgages, rental housing assistance and multifamily rental development.

This position serves as a Loan and Bond Loss Mitigation Specialist for the Board of Housing. Responsibilities include maintaining compliance with state and federal loan servicing requirements and investor policies for mortgage loans; performing regular on‑going loan and payment history activities; navigating customer service activities, including incentivizing payment and ensuring stability of the loan portfolio; and loss mitigation activities to assist borrowers in making their mortgage payment.

The position reports to the Servicing Program Manager and will be assigned a lead area of specialty within the serving team. This position does not directly supervise other agency personnel.

This position is open until filled; first review December 29th, 2025.

• Associate degree in finance, accounting, business, or closely related field; or
• Two years in a closely related field; or
• Combination of education and job‑related experience totaling two years will be considered on a case‑by‑case basis.
• Experience in collections and loans would be a plus.

• Reconciliation of loan histories and payment applications.
• Escrow management including property taxes and insurance activity.
• Outreach to borrowers and offering assistance through loss mitigation options.
• Proficiency in Excel to run and manage reports.
• General knowledge of credit reporting and FCRA act.

• Communicate clearly and professionally through correspondence, teams, and e‑mail.
• Work well with vendors, real‑estate agents, attorneys, and inspectors.
• Understand general bankruptcy laws.
• Create payment plans and reinstatement figures to bring loans current.
• Research all areas of servicing mortgage loans.

Apply online by submitting your resume. (

Please note:

You do not need to complete the “work experience” or the “education & certifications” portion of the application process in our recruiting system. You only need to upload the requested documentation.)

• Work/life balance
• Health coverage
• Paid vacation, sick leave, and holidays
• Public Service Loan Forgiveness (PSLF) – Employment with the State of Montana may qualify you to receive student loan forgiveness under the PSLF.

• This position requires the successful completion of a criminal background check.
• Only online applications are accepted. By applying online, you can receive updates and monitor the status of your application.
• If you fail to upload the requested application documents and/or preference documents, we will notify you via email. Failure to upload these documents after notification will result in your application being removed from consideration.
• This position allows for a hybrid work schedule from a remote location within the State of Montana. Weekly travel to Helena offices will be required. Specific conditions will be outlined as part of the job offer and must adhere to state policy. New employees may be required to complete training in person before hybrid work schedules begin.

This agency participates in E‑Verify to confirm employment eligibility. After accepting a job offer and completing Form I‑9, your information will be submitted to the Department of Homeland Security and Social Security Administration for verification. For more information about E‑Verify, please visit the E‑Verify website found…