Associate​/Senior Associate, Lending Platform Lead, Consumer Banking Group

• Own the lending platform roadmap and delivery strategy across retail and digital lending products.
• Drive digital onboarding, loan origination, servicing, and customer journey enhancements.
• Partner with Business, Technology, Operations, Risk, Compliance, and Product teams to deliver end-to-end lending solutions.
• Identify opportunities for AI-led automation, process optimization, and productivity improvements.
• Define, prioritize, and manage platform features, enhancements, regulatory changes, and strategic initiatives.
• Drive API integrations and solution architecture decisions across interconnected banking and ecosystem platforms.
• Monitor platform performance, customer adoption, operational efficiency, and service reliability metrics.
• Lead stakeholder engagement and vendor management to ensure successful project execution and delivery.
• Analyse customer feedback, business metrics, and industry trends to continuously improve lending experience and operational effectiveness.
• Ensure adherence to governance, risk, security, and regulatory requirements across the lending platform landscape.

• Strong experience in digital banking platforms, lending systems, and customer onboarding journeys.
• Good understanding of platform architecture, APIs, microservices, and integration patterns.
• Experience in managing digital transformation and platform modernization initiatives.
• Strong stakeholder management, communication, and influencing skills.
• AI-first mindset with a focus on automation, innovation, and process simplification.
• Strong analytical and problem-solving capabilities with a data-driven approach.
• Ability to work across cross-functional teams in a fast-paced and agile environment.

• Experience in retail lending products such as Personal Loans, Gold Loans, Loan Against Property (LAP), Mortgages, Business Loans, or other consumer lending products.
• Exposure to digital lending ecosystems, loan origination systems (LOS), loan management systems (LMS), and workflow automation platforms.
• Experience in banking, fintech, or financial services organizations undergoing digital transformation initiatives.

• Improved customer adoption and satisfaction across lending journeys.
• Reduced turnaround time and operational effort through automation.
• Successful delivery of platform roadmap commitments.
• Improved platform stability, scalability, and performance.
• Compliance with regulatory and risk requirements while driving innovation.

Location:

Regional Office Mumbai

Job:
Risk Management.

Schedule:

Regular Employee Status:
Full time