Quality Assurance​/Improvement Specialist

To be considered for this position you must complete the state application and attach all required documents through the Montana State Careers site tecareers.mt.gov.

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Public Health and Safety Division in Helena.

This Clinical Laboratory Specialist position oversees projects related to quality assurance, quality improvement, and regulatory compliances functions within the laboratory. Other responsibilities include, but not limited to:
Ensuring compliance with laboratory accreditation and regulatory standards;
Recommending best practices to improve project outcomes or laboratory functions; and Analyzing data, identifying trends, and developing management reports.

Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.

The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.

• Knowledge of laboratory principles, project management, quality assurance and safety.

• Excellent written and verbal communication skills.

• Proficient in laboratory practices such as pipetting and the use of personal protective equipment (PPE).

• Meet minimum qualifications:

  • Bachelor’s degree in biological, chemical, or physical science related field (to include but not limited to medical or clinical laboratory science, medical technology, chemistry, biochemistry, molecular biology, biology, immunology).

  • Five years of related laboratory work experience such as high complexity clinical laboratories, environmental laboratories, and research laboratories.

  • Must be licensed by the Montana Board of Clinical Laboratory Science Practitioners as a Clinical Laboratory Specialist.

  • Equivalent combinations of directly related education and experience may be considered on a case-by-case basis.

To be considered for a DPHHS position, submit the following required documents with your application on the State of Montana Careers website. When submitting the required documents, you must check the "relevant document" box to ensure your attachments are uploaded correctly to your application for this position.

• Cover Letter

• Resume

• References

Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.

This position may be eligible for a statutory $1.00 an hour base pay increase effective July 1, 2026.