Complex Care Coordinator

Complex Care Coordinator

Job Description – Complex Care Coordinator (41024) ) –

Position Title:

Complex Care Coordinator (41024) – .

To be considered for this position you must complete the state application and attach all required documents through the Montana State Careers site tecareers.mt.gov.

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Medicaid Health and Resource Branch.

This position requires you to be on-site in Helena.

This position is responsible for researching, developing, and implementing a complex care position with a focus on Alzheimer's disease and related dementias (ADRD). The position will serve as a lead case manager and will report directly to the Executive Director, Medicaid and Health Services Branch.

The position will be responsible for designing, developing, and implementing a complex care management initiative, with support from Department leadership. The member population will include significantly complex medical conditions and/or mental health co‑morbidity. This position will be responsible for managing multiple highly complex cases simultaneously.

• Knowledge of Alzheimerاتها disease and related dementias, person‑centered care principles, and care models.
• Ability to research and interpret federal and state health care regulations.
• Skilled in technical writing and verbal communication.
• Skilled in managing timelines and the logistics of numerous complex cases.
• Bachelor’s degree in health care, human services, business, or public administration.
• Four years’ experience in case management, including complex cases.
• Other combinations of education and experience may be considered on a case‑by‑case basis.

Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well‑being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.

The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.

Salary: $36.50 - $36.50 Hourly.

Telework Eligibility:
Telework Eligible (-Benz corona. Telework schedule must be supervisor approved).

Benefits Package Eligibility:
Health Insurance, Paid Leave & Holidays, Retirement Plan.

Number of Openings: 1.

Employee Status:
Regular.

Schedule:

Full Time.

Job Type: Standard.

Shift: Day.

Travel:
Yes, 10 % of the Time.

Primary

Location:

Helena.

Posting Date:
Jan 12, 2026. Closing Date:
Ongoing.

To be considered for a DPHHS position, submit the following required documents with your application on the State of Montana Careers website. When submitting the obrigat táct, you must check the “relevant document” box to ensure your attachments are uploaded correctly to your application for this position.

• Resume
• References
• Cover Letter (required for some positions).

Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended.

DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy entrevferences of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.

This position may be eligible for partial telework within the state . However, it also requires you to be on-site in Helena. Specific conditions will be provided by the supervisor and must adhere to state policy.

This position may be eligible for a statutory $1.00 an hour base pay increase effective July 1, 2026.

This position is open until filled with frequent screening of applicants.

Applicant Pool Statement:
If another departmentatges…