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Systems Analyst Technical Support

Senior CX Incident & Bug Analyst

Job in Helena, Lewis and Clark County, Montana, 59604, USA
Listing for: Coinbase
Full Time position
Listed on 2026-01-02
Job specializations:
  • IT/Tech
    Systems Analyst, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading cryptocurrency firm in Helena, Montana is seeking an Analyst for CX Incident Response to enhance the customer experience. This role involves managing day-to-day operations of incident response, ensuring seamless support for customers. Candidates should have a strong background in incident management, excellent communication skills, and the ability to thrive in high-pressure situations. This position offers competitive compensation and benefits including medical, dental, and retirement plans.
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Position Requirements
10+ Years work experience
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