OCI Resident Architect

Oracle Cloud Infrastructure is looking for a customer-obsessed Resident Architect to help strategic customers realize sustained business value from OCI. This is a deeply technical, embedded role for an architect who can pair long-term customer proximity with rigorous engineering execution. The Resident Architect becomes a trusted technical partner to customer leaders and delivery teams—helping them run, evolve, and expand production cloud environments while turning risks and opportunities into clear action.

You will work at the intersection of customer architecture, cloud operations, adoption, and growth. You will understand the customer's critical workloads, operating priorities, and consumption drivers; guide technical decisions; prevent or remove blockers; and connect the right Oracle engineering, product, delivery, partner, and account resources to deliver measurable outcomes.

• Build trusted, durable relationships with customer architects, engineering leaders, platform teams, and operational stakeholders.

• Develop a current understanding of the customer's OCI estate, critical workloads, architecture decisions, operating model, roadmap, risks, and growth opportunities.

• Translate business priorities into practical technical plans with clear milestones, owners, dependencies, risks, and success criteria.

• Communicate technical progress, tradeoffs, blockers, and decisions clearly to both engineering and executive audiences.

• Guide customers through architecture reviews, production-readiness planning, health assessments, performance analysis, resilience improvements, and operational best practices.

• Identify workload, service, capacity, architecture, security, reliability, and operational risks early and drive them through resolution.

• Help customers adopt additional OCI capabilities and expand strategic workloads by connecting technical opportunities to business outcomes and a credible path to production.

• Use consumption, workload, forecast, and engagement signals to distinguish realized progress from risk, surface upside, and maintain an accurate view of customer priorities.

• Coordinate customer engineering teams, systems integrators, Oracle delivery services, product teams, and account teams around the technical actions required to achieve outcomes.

• Lead or contribute to architecture reviews, technical validations, migration and modernization planning, troubleshooting, escalation management, and post-incident improvement.

• Engage OCI engineering and product teams with well-defined customer context, evidence, impact, and requirements; help manage dependencies through resolution.

• Maintain disciplined engagement records and forecasts so customer status, risks, dependencies, decisions, and measurable outcomes are visible and decision-useful.

• Turn recurring customer patterns into reusable architectures, operating practices, technical guidance, automation, and feedback that improve outcomes across the organization.

• Share technical expertise and mentor peers while raising the quality of customer engagements and production operations.

• Bring customer insights to Oracle teams to improve products, services, and the way OCI is adopted and operated.

• Strong experience in cloud architecture, solution engineering, technical consulting, site reliability engineering, platform engineering, or a comparable customer-facing technical role.

• Experience designing, deploying, or operating enterprise-scale cloud…