Escalation Field Technician – Gaming VLTs & Cash Devices
Listed on 2026-11-05
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IT/Tech
IT Support
Bally’s Intralot SA in Helena, MT is seeking a Field Service Technician to act as the second level of escalation for complex technical issues affecting VLTs, COAMs, and cash devices. You will troubleshoot hardware and software problems and guide Tier 1 agents in real time to resolve incidents efficiently.
You will document incident trends, contribute to process improvements, and collaborate with field service teams, vendors, and third-level support to resolve persistent issues while maintaining
The Escalation Field Technician – Gaming VLTs & Cash Devices role at BALLY’S INTRALOT SA is now open for applications in Helena, MT, United States.
This opportunity is part of our work in Engineering, Other.
The advertised compensation is 60.000 - 80.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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