Energy Efficiency and Demand Side Management Services Manager

Energy Efficiency and Demand Side Management Services Manager

Base pay range: $/yr - $/yr

Work location is open to South Dakota and Montana office locations (Butte, Montana is preferred, could also be Billings, Bozeman, Great Falls, Helena or Missoula)

Qualifications Include

• Bachelor's degree in Engineering, Environmental Science, Business Administration, or a related field required
• Master's degree in a related field of study is preferred
• Preferred 5 years of progressively responsible experience in energy efficiency, demand side management, utility program management, or a related sector
• Preferred 3 years of supervisory or managerial experience with demonstrated ability to lead high-performing teams
• Comprehensive knowledge of energy efficiency technologies, DSM strategies, and applicable regulatory requirements
• Experience with utility regulatory proceedings, program filings, and compliance a plus
• Strong analytical, problem solving, and decision-making abilities with proven experience in data-driven program management
• Excellent written and verbal communication skills, including the ability to effectively present to diverse audiences
• Demonstrated project management skills with the ability to manage multiple initiatives and priorities concurrently
• Proficiency with Microsoft Office Suite and relevant program management software; experience with data analysis tools preferred
• Valid Driver's License and ability to travel as needed
• Demonstrate and maintain a good safety record
• Get Into Energy - Energy Industry Fundamental 2.0 certification is a plus

Duties Include

• Develop and implement comprehensive energy efficiency, demand side management and low income programs in alignment with North Western Energy's corporate strategy, regulatory mandates, and customer needs
• Lead, mentor, and supervise a team of program coordinators, engineers/analysts, and support staff to achieve program goals
• Oversee the development, implementation, and continuous improvement of EE/DSM initiatives, including but not limited to customer rebates, incentive programs, educational outreach, and technology integration
• Manage North Western Energy's Universal System Benefits (USB) program to ensure compliance and funding for energy conservation and low-income energy assistance
• Collaborate with internal teams (Regulatory Affairs, Energy Supply, Customer Care, Communications and Marketing, Operations, etc.) to ensure seamless program delivery and alignment with broader company objectives
• Direct the preparation and presentation of comprehensive program plans, progress reports, and regulatory filings to internal leadership, public utility commissions, and external stakeholders
• Engage with key stakeholders including regulatory bodies, community partners, industry groups, and customers to promote North Western Energy's EE/DSM/USB programs and foster collaborative relationships
• Manage annual and multi-year program budgets; ensure cost-effectiveness and compliance with regulatory requirements and program guidelines
• Monitor, analyze, and report on program participation, energy savings, customer satisfaction, and key performance indicators; identify opportunities for improvement and innovation
• Stay current with industry trends, emerging technologies, and regulatory developments impacting EE/DSM/USB programs; recommend and implement best practices
• Ensure that all program activities are conducted in accordance with company policies, regulatory standards, and safety protocols
• Lead the development and delivery of employee and customer training on energy efficiency and demand management topics
• Represent North Western Energy at industry conferences, public meetings, and community events as subject matter expert for EE/DSM services
• All North Western Energy employees are required to adhere to company safety standards and the Code of Business Conduct & Ethics
• Ensure all actions are consistent with North Western Energy's values, mission, and strategic business objectives
• Travel up to 25%, including overnight travel is required

Benefits include: 401K with company match up to 4% and non-elective contribution up to 7%; healthcare and wellbeing programs, including dental and vision for…