Continuous Improvement Section Chief

Job Description - Continuous Improvement Section Chief )

Position Title

Note:
Employees for the State of Montana must reside within Montana. All applications and required application documents must be submitted through the MT Careers site at:

Are you looking for a position where you get to work with a great group of professionals who love what they do and are dedicated to public service? Are you looking for a work environment that places high value on customer focus, individual responsibility, continuous improvement, and professional growth? If so, then you may be interested in the Continuous Improvement Section Chief position.

Empowering all Montanans through work and opportunity.

• Respect
• Integrity

It's about the people and the impact we make in our communities every day. We are proud of our open, team-based, supportive, and collaborative work environments. Learn more about DLIhere.

The Section Chief of the Continuous Improvement Unit serves as a key leader within the Employment Standards Division and oversees a high performance project team responsible for driving division wide change initiatives. The position leads strategic planning and project management efforts to support and advance division goals and objectives through continuous improvement practices.

The Continuous Improvement Section Chief will:

• Lead and manage by directing a diverse, high performance project team and ensuring alignment with division strategic objectives and goals.
• Provide effective leadership by modeling professional conduct, resolving conflicts, facilitating organizational change, and offering guidance and technical expertise to staff.
• Oversee daily operations by addressing operational issues and crises, deploying unit resources efficiently, and serving as a cross bureau liaison to promote information sharing, coordination, and continuity of operations.
• Plan, organize, and monitor work by establishing and revising work plans, priorities, and procedures; conducting staff meetings; and using data to support program, Bureau, and Division goals.
• Manage Section staff
  , including recruitment, selection, onboarding, evaluation, and performance management, ensuring compliance with State and departmental personnel rules, regulations, and policies.
• Develop staff by coordinating and evaluating training based on program needs, staff input, professional development goals, and budget considerations.
• Provide project management leadership through Division Road Map and other strategic projects, using established project management principles and methodologies.
• Plan and facilitate projects by facilitating meetings and work sessions; develop and maintain project life cycle documentation; report progress and outcomes to stakeholders; and prioritize and allocate resources.
• Collaboration with Technical Services Division by aligning business needs with IT development and implementation efforts.

Candidates must demonstrate the ability to:

• Leadership and people management: Principles and practices of leadership, vision setting, mentorship, and human resources management, including recruitment, onboarding, training, development, performance management, discipline, and off boarding, while building trust and strong working relationships with internal and external stakeholders.
• Strategic, business, and program management: Application of business and management principles to strategic planning, resource allocation, production methods, coordination of people and resources, strategic planning methodologies, and program assessment techniques, including serving as a change agent to implement and reinforce division and bureau objectives.
• State regulation and rule making: Knowledge of applicable state regulation and rules governing division programs, as well as legislative and administrative rule development, processes, implementation, and compliance, and the ability to adapt to an evolving regulatory and work environment.
• Project and technology management: Proficiency in project management principles and methodologies, technology systems development and integration across division sections, translating business requirements into functional IT specifications (including the software development life cycle), managing customer and vendor relationships, and serving as an effective liaison between business stakeholders and IT.
• Analytical, problem solving, and data skills: Ability to use both traditional and non traditional analytical thinking to develop innovative solutions, perform cost/benefit analysis, assess business risks, identify success measures, and work with relational databases to gather, analyze, and present numerical data and configure system features and automation.
• Communication, negotiation, and customer service: Strong skills in public speaking and written and verbal communication to technical and nontechnical audiences; effective negotiation and collaboration (rapport…