Branch Manager Avg

We are seeking an experienced and dynamic Branch Manager to oversee daily operations and drive business growth within our organisation. The successful candidate will be responsible for leading a team, managing relationships, and ensuring the branch meets its strategic objectives and potential. This role offers an excellent opportunity for a motivated individual to utilise their leadership skills and industry knowledge to make a significant impact.

The ideal applicant will have excellent organisational abilities, a customer‑focused approach, and proficiency in managing and nurturing a strong sales team. The site includes a wide range of products from hardware, DIY and housewares to gardening, plants and landscaping products in the heart of the High St.

• Proven experience in a managerial role within a similar industry or environment.
• Excellent organisational, leadership, and interpersonal skills.
• Demonstrated ability to meet sales targets and manage administration effectively.
• A proactive approach with problem‑solving capabilities and good communication skills.
• Has a genuine love of sales and serving the needs of the local community
• This position offers a rewarding career path for individuals committed to excellence in customer service and operational management within a vibrant organisation dedicated to growth and innovation.

• Open the shop for deliveries and staff each day to be ready to serve our first customer for 9am
• Be responsible for site security. Carry out notification of key holder changes both temporary and permanent to the Directors, General Manager, Area Manager
• Oversee the running of the shop ensuring all cleaning and maintenance is carried out in accordance with Health and Safety Regulations and Guidance
• Maintain outstanding housekeeping levels within the shop
• Ensure risk assessments are complied with. Ensure all general and recyclable waste is returned to Home Hardware (Scotland) Ltd in accordance with their waste procedure
• Carry out all duties relating to Health & Safety matters in accordance with the company’s Health & Safety Policy Document in liaison with H&S Manager and HR Services Scotland?
• Carry out all duties relating to Fire Safety matters in accordance with the company’s Fire Action Plan
• Keep the Stock Rooms clean, tidy and well organised
• You are responsible to ensure that the van is road worthy and up to date with servicing and MOT, prior to the road tax due date
• You are responsible for the forklift and its maintenance and for ensuring that enough site staff are trained to use it
• Ensure that the property is properly maintained in liaison with company Directors using the correct company procedures
• Carry out duties as required from time to time by the General Manager and/or Directors

• Create a friendly, pleasant and welcoming environment for customers across the site
• Responsible for giving each employee their daily duties and areas to be working in
• Create a positive, pro‑active team‑working environment for staff across the Helensburgh site.
• Lead team meeting’s and communicate with shop staff
• Identify training needs within the team and liaise the Area Manager, IT Manager or HR to support these
• Supervise Assistant Managers in their duties or carry out these duties when A/L or other absences dictate
• Draw up the work rota ensuring that either the Site Manager or Assistant Shop Managers, Senior Sales Assistant is always on the premises across the site and that the site is adequately always staffed
• Be responsible for giving the management team their daily duties, to allow them to delegate to the full staff team
• Work with the WHL HR liaison and HR Services Scotland to manage staffing issues following company policy and procedures
• Use Breathe HR software system correctly to promote the company’s values and policies to staff and to support staff to carry out their duties. Ensure all staff clock in and out including the management team.

• Ensure shop is kept correctly stocked with goods in accordance with the merchandising and stock rotation procedures
• Be responsible for the transfer and receipt of goods moving between branches,…