Operations and Back Office Support Specialist

Do you want to be part of an organization on the cutting edge of technology?

We're looking for talented people to join our motivated and friendly team. We have an open, collaborative, and flexible environment. You'll work alongside leading industry experts and take on challenging projects that bring tomorrow's electronics to life. If you want to make a difference, are an effective communicator, love a good challenge, and easily embrace change, your next career adventure awaits!

Mycronic is a global high-tech company whose innovative solutions have been advancing electronics technology for over 50 years. Today we continue to grow and serve customers in an expanding variety of industries.

What we do impacts the future of technology, and in turn, the way we live our lives tomorrow.

We are looking for a Operations and Back Office Support Specialist to join Mycronic's High Volume division working. Axxon, part of the Mycronic Group, is a leading global provider of precision dispensing and conformal coating solutions for the electronics manufacturing industry. Headquartered in Shenzhen, China, Axxon develops innovative, high-performance equipment used in sectors such as automotive electronics, semiconductors, consumer electronics, and industrial manufacturing.

With a strong focus on innovation, quality, and customer support, Axxon helps manufacturers improve productivity, precision, and process reliability worldwide

We are looking for an Operations & Back Office Support Specialist to join Mycronic's High Volume division Axxon Europe BV in Helmond.

This position plays a key role in supporting the daily business operations of the Axxon business across Europe. The successful candidate will be responsible for coordinating customer orders, logistics activities, ERP administration, office operations, and internal communication between customers, sales teams, service teams, finance, and our factories.

The role combines administrative accuracy, customer support, logistics coordination, and process management, ensuring efficient execution of customer projects and day-to-day business activities.

The ideal candidate is highly organized, proactive, detail-oriented, and comfortable working in an international manufacturing environment.

• Create and process orders in Odoo
• Maintain customer and material master data
• Monitor order progress and delivery schedules
• Coordinate order fulfillment with factories and suppliers
• Ensure accurate documentation throughout the order lifecycle

• Organize domestic and international shipments
• Coordinate with freight forwarders and logistics providers
• Support import/export documentation and customs requirements
• Track shipments and proactively resolve logistics issues
• Coordinate customer deliveries and installations with service teams

• Act as a primary contact for order status and delivery updates
• Support the sales team with customer administration tasks
• Prepare quotations (spare parts - service), Order Confirmations, and customer documentation
• Coordinate customer onboarding and administrative requirements
• Maintain customer records and communication history

• Support office administration and operational processes
• Maintain internal databases
• Assist with inventory and spare part administration
• Coordinate internal approvals and purchasing activities

• Work closely with Sales, Service, Finance, Supply Chain, and Factory teams
• Ensure smooth communication between internal stakeholders and customers
• Support continuous improvement of operational processes
• Help drive standardization and efficiency within the business

• 3+ years of experience in operations, order management, customer service, logistics coordination, or business administration
• Experience working with ERP systems (preferably Odoo)
• Experience in an international manufacturing or technology environment is preferred
• Experience with customer order processing and shipment coordination

• ERP system experience (Odoo preferred)
• Good knowledge of Microsoft Office applications
• Experience with order-to-cash processes
• Understanding of logistics and shipping documentation
• Ability to manage multiple priorities simultaneously

• Excellent organizational skills
• Strong attention to detail
• Customer-oriented mindset
• Strong communication skills
• Ability to work…