Client‑Focused Accounts Assistant | Hybrid & Career

Role Overview

Client‑Focused Role – Cloud Accounting – Career Development

Are you an accounts professional who enjoys building strong client relationships, delivering high‑quality work and genuinely helping businesses succeed? Do you want to join a modern, people‑focused accountancy practice that is growing strongly, investing in its team and building a reputation as one of Cornwall's best employers?

We're looking for an Accounts Assistant to join Harland Accountants, supporting a varied portfolio of clients across accounts preparation, VAT, bookkeeping and payroll while working closely with both colleagues and clients in a highly collaborative environment. This is a fantastic opportunity to join a progressive and ambitious practice where your communication skills, organisation and client focus will be just as valued as your technical capability.

• Title:
  
  Accounts Assistant
• Location:
  
  Falmouth or Helston based, hybrid (3 days office based)
• Employment:
  Full‑time, permanent, 9 am–5 pm with flexibility considered
• Salary:
  Competitive, plus healthcare benefits, birthday off and career development
• Reporting to:
  Client Managers
• Company:
  Award‑Winning Independent Accountancy Practice

• Preparing accounts and tax returns for a portfolio of clients
• Drafting financial statements to a high standard
• Preparing and submitting VAT returns in line with Making Tax Digital requirements
• Supporting clients with bookkeeping systems including Xero and Kash Flow
• Resolving bookkeeping, VAT and payroll queries from clients
• Supporting payroll processing and related client administration
• Working closely with Client Managers to deliver high‑quality client service
• Attending client meetings and supporting follow‑up actions
• Managing your own workload across multiple assignments and deadlines
• Supervising and supporting Trainee Accounts Assistants
• Supporting the smooth running of systems and internal processes
• Providing reception cover where required

• AAT qualified to at least Level 3, or working towards qualification
• Alternatively qualified by experience or studying ACCA or ICAEW
• Previous experience within an accountancy practice environment
• Strong working knowledge of bookkeeping, VAT and payroll
• Experience using cloud accounting systems such as Xero or Kash Flow
• Good understanding of Making Tax Digital requirements
• Comfortable speaking confidently with clients and building relationships
• Highly organised with strong attention to detail
• AI‑curious and open‑minded towards new technologies and ways of working
• Proactive, reliable and solutions‑focused
• Able to manage multiple priorities and deadlines effectively
• Positive team player with strong communication skills
• Full right to work in the UK without sponsorship requirements

• Join an award‑recognised and growing independent practice
• Hybrid working with flexibility built around trust and collaboration
• Genuine career development and progression opportunities
• Supportive and people‑first culture
• Opportunity to work closely with clients and make a real impact
• Modern cloud‑accounting focused environment
• Friendly, collaborative and ambitious team
• Be part of one of Cornwall's Top 10 Employers