Call Centre Assistant

Call Centre Assistant - Hemel Hempstead

Specsavers. A household name and a Highstreet staple. And you could be part of the team.

As a Call Centre Assistant at Specsavers, you’ll be organised and equipped to tackle a variety of tasks, including all aspects of optical administration including NHS forms and triaging, answering calls and general queries, updating & filing records, and managing appointments. The aim is to provide a top‑notch administrative service that will support the store’s success.

We have a wonderful team of dedicated people in our store ready and waiting for you to meet.

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Salary up to £12.91 per hour (Depending on Experience)
• 40 hours per week to include weekend working
• We will auto‑enroll you into the pension scheme with an employer contribution when you contribute too
• Specsavers Perks - a portal to a world of great everyday discounts and savings
• WeCare - our employee support service to help you and your immediate family when you need it most
• Complimentary subscription tothe Headspace app
• Eyecareand hearcare discounts for you and your family
• Enjoy an additional paid day off on your birthday to celebrate you!
• Enhanced family leave and company sick pay

If this is still sounding like a bit of you, we do need you to have a few skills to get started as Call Centre Assistant.

These include:

• Previous experience within Customer service
• Preferred experience within a Call centre role dealing with incoming and outgoing calls

If you have everything we’re looking for and are excited by this opportunity, we’re excited to hear from you. Checked all the boxes? This job will close when it's filled, so don't delay, apply today!