Manager, Business

Performance Manager - PMO

(Hybrid | Apsley)

£55,000 - £65,000

The Performance Manager will oversee, monitor, and report on construction project performance—primarily within the water infrastructure sector—to ensure production, cost, quality, programme delivery, efficiency, and benefits realisation are achieved. The role provides regular performance reporting to clients and internal management, supports programme delivery, and works closely with cross-functional teams to drive efficient project development, design, pricing, contracting, delivery, and handover.

• Forecast, monitor, and report project performance across KPIs, milestones, budgets, outputs, and benefits.
• Prepare weekly and monthly status reports for internal and client stakeholders.
• Develop dashboards and performance metrics to support data-driven decision making.

• Develop and maintain project schedules with planning teams (Primavera P6), ensuring accurate baselines.
• Work with operations and design teams to align schedules with milestones and forecast requirements.
• Analyse schedule performance, identify variances, and support corrective action planning.

• Administer contracts via CEMAR and support change control processes.
• Draft Early Warning Notices and assist with claims preparation alongside commercial teams.
• Collaborate with cost and commercial teams to manage variations, changes, and claims.

• Monitor resource allocation across projects to ensure optimal utilisation.
• Work with delivery teams to forecast resource needs and adjust plans proactively.
• Support capacity planning and identify pipeline gaps impacting programme delivery.

• Support day-to-day PMO operations and ensure consistency with governance standards.
• Maintain PMO methodologies, frameworks, templates, and reporting structures.
• Contribute to continuous improvement of PMO tools, systems, and processes.

• Act as a key point of contact for client project managers and respond to queries.
• Liaise with internal teams, participate in stand‑ups, and communicate PMO activities.
• Organise workshops and maintain strong working relationships with clients, supply chain partners, and authorities.

• Document and map existing workflows and develop process flow diagrams.
• Work with stakeholders to implement process improvements and operational changes.
• Collaborate with digital teams to roll out process changes, communications, and coaching.

• Support Operations with reviewing project briefs and technical documentation.
• Extract and analyse data relating to health, safety, and quality performance.
• Provide bid support during tenders, including PMO and digital content.

• Highly organised, analytical, and detail-oriented.
• Strong communication and relationship management skills.
• Collaborative approach with cross-functional teams.
• Proactive, solution-focused mindset.
• Strong digital literacy, including dashboarding and reporting tools.
• Desirable: commercial awareness of contractual obligations and cost impacts.

• Proven experience delivering projects/programmes within construction, consultancy, or client-side environments.
• Ideally experienced in the water utilities sector, with exposure to water companies and highway authorities.
• Proficient in Power BI and ideally the wider Microsoft Power Platform.
• Advanced user of Microsoft Excel.
• Working knowledge of Primavera P6 and Microsoft Project.
• Familiarity with NEC contracts and CEMAR is advantageous.

Essential

• Demonstrable experience in performance management.

Desirable

• Bachelor's degree in a relevant discipline.
• PRINCE2, APM PMQ, PMI PMP, or equivalent professional qualification.

Occasional work outside standard business hours may be required. Some travel to project sites, client offices, and external meetings is expected. Responsibilities may evolve over time; flexibility is required to meet organisational needs.