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Hybrid Customer Experience Team Leader
Job in
Hemel Hempstead, Hertfordshire, HP3, England, UK
Listed on 2026-07-25
Listing for:
Henkel
Full Time
position Listed on 2026-07-25
Job specializations:
-
Business
CRM Systems & Management
Job Description & How to Apply Below
Henkel is seeking a motivated Team Leader to oversee our Customer Service team in Hemel Hempstead. You will drive end-to-end order-to-cash processes, coach staff, and collaborate with internal partners to deliver exceptional customer experiences.
You will use CRM/ERP tools including Salesforce Service Cloud and SAP to monitor KPIs, manage performance, and implement process improvements across the organization. A strong customer focus and leadership presence are essential.
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