Client Account Advisor

We are TDS. We were established in 2003 to operate tenancy deposit schemes across the UK and to provide dispute resolution services in relation to tenancy deposits. We now operate tenancy deposit schemes in England and Wales, Scotland, and Northern Ireland from our head office in Hemel Hempstead and our other offices in Glasgow and Belfast. In 2022 we also launched the New Homes Ombudsman Service.

We are collaborative and forward-thinking with our colleagues and customers at the heart of everything we do. With our proven success, it is necessary to expand our team to ensure the services we offer continue to make a difference.

We have an exciting new opportunity within our Sales and Client Success team to join them as a Client Account Advisor.

This is a full-time, permanent position that will be based in our TDS office in Hemel Hempstead and will follow our hybrid working policy of a minimum of 2 days in the office per week.

The salary for this position is £29,075 per annum.

• Identify competitor portfolios, internal transfer opportunities and churn risks; support early retention activity.
• Monitor operational trends and escale mandatory mandatory mandatory obligations mandatory mandatory mandatory obligations mandatory mandatory mandatory obligations mandatory mandatory mandatory obligations mandatory mandatory mandatory obligations mandatory mandatory mandatory obligations mandatory mandatory mandatory obligations mandatory mandatory mandatory obligations mandatory mandatory mandatory obligations mandatory mandatory mandatory obligations mandatory mandatory mandatory obligations mandatory mandatory mandatory obligations mandatory mandatory mandatory obligations mandatory mandatory mandatory obligations mandatory mandatory mandatory obligations mandatory mandatory mandatory obligations mandatory mandatory mandatory obligations mandatory mandatory mandatory obligations mandatory mandatory mandatory obligations mandatory mandatory mandatory obligations mandatory mandatory mandatory obligations mandatory mandatory mandatory obligations mandatory mandatory mandatory obligations mandatory mandatory mandatory obligations mandatory mandatory mandatory obligations mandatory mandatory mandatory obligations mandatory mandatory mandatory obligations mandatory mandatory mandatory obligations mandatory mandatory mandatory obligations mandatory mandatory mandatory obligations mandatory mandatory mandatory obligations mandatory mandatory mandatory obligations mandatory mandatory mandatory obligations mandatory mandatory mandatory obligations mandatory mandatory mandatory obligations mandatory mandatory mandatory obligations mandatory mandatory mandatory obligations mandatory mandatory mandatory obligations mandatory mandatory mandatory obligations mandatory mandatory mandatory obligations mandatory mandatory mandatory obligations mandatory mandatory mandatory obligations mandatory mandatory mandatory obligations