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Customer Service Rep Customer Success Mgr./ CSM Client Relationship Manager

Customer Experience Strategy Lead

Job in Hemel Hempstead, Hertfordshire, HP3, England, UK
Listing for: Build Recruitment Limited
Full Time position
Listed on 2026-04-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 43000 GBP Yearly GBP 43000.00 YEAR
Job Description & How to Apply Below
A leading repairs and maintenance contractor is looking for a Customer Experience Manager to develop and implement a customer experience strategy in Hemel Hempstead. You will lead improvements to service delivery, manage customer feedback, and support operational teams in enhancing the customer journey. The position requires strong leadership, experience in customer service management, and a commitment to high-quality service delivery.

This full-time role offers a competitive salary of £43,000 per annum and opportunities for career development.
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