More jobs:
Customer Service Team Lead – Hybrid; OTC & CX
Job in
Hemel Hempstead, Hertfordshire, HP3, England, UK
Listed on 2026-07-22
Listing for:
Henkel Ltda.
Full Time
position Listed on 2026-07-22
Job specializations:
-
Customer Service/HelpDesk
CRM System, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Henkel Ltda. in Hemel Hempstead is seeking a Customer Service Team Leader to oversee the CSX team, drive end-to-end customer experience, and coordinate Order to Cash and CRM activities.
You will coach staff, monitor KPIs, and partner with Sales, Marketing and Supply Chain to deliver reliable service and continuous improvements. The role emphasizes stakeholder communication, data quality in CRM, and a proactive approach to problem solving within a hybrid work setup.
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