Removals Move Managers ​/ Move Coordinators

Removals Move Managers / Move Coordinators

Salary: Up to 26,000, depending on location and experience

Locations: Hertfordshire

Position: Permanent, Full Time

Start Date: ASAP

Are you an experienced Move Manager, Move Coordinator or customer service professional looking to develop your career within the removals and relocation industry?

We are recruiting for several opportunities with an award-winning Removals & Storage company that has an excellent reputation for quality and customer service.

You do not need previous removals experience to apply. If you have fantastic customer service skills and are excellent at administration, organisation and communication, we would love to hear from you. Full training will be provided.

These are excellent opportunities to join friendly and successful teams in Leeds, Cambridge, Basingstoke and Hertfordshire.

As a Move Manager or Move Coordinator, you will manage customers’ moves from quotation acceptance through to successful completion, ensuring they receive a smooth and professional service throughout.

Main responsibilities include:

• Managing complete door-to-door removals and relocation services
• Acting as the main point of contact for customers throughout their move
• Liaising with internal departments, UK and international agents, suppliers and service partners
• Monitoring consignments and providing customers with regular updates
• Maintaining accurate documentation and following company procedures
• Identifying opportunities to offer additional products and services
• Delivering an outstanding and stress-free moving experience

• Fantastic customer service skills and a genuine desire to help people
• Excellent administration, organisation and communication skills
• Previous experience in customer service, account management, administration or coordination
• Strong written and verbal communication skills
• The ability to manage several tasks and priorities at the same time
• A proactive, professional and customer-focused approach
• Confidence using Microsoft Word, Excel and Outlook
• The ability to work effectively within a busy team

Previous removals or relocation experience would be advantageous, but it is not essential. Candidates with strong transferable customer service and administrative skills are encouraged to apply, as full training will be provided.

• Salary of up to £26,000, depending on location and experience
• Full training and ongoing support
• No previous removals experience required
• Friendly and collaborative working environment
• Genuine career progression opportunities
• The opportunity to join an award-winning and highly respected removals company
• A varied and rewarding role where no two days are the same

Move Manager, Move Coordinator, Customer Service Coordinator, Customer Service Advisor, Administrator, Account Coordinator, Client Services Executive, Customer Care Coordinator, Relocation Coordinator, Move Consultant, Removals Coordinator, Removals Administrator.