EndPoint Engineer

Role Overview

Lead the day-to-day technical operations of the Windows/Endpoint team, providing subject matter expertise across endpoint security and infrastructure. The role combines hands‑on engineering, team leadership, and strategic input to support operational delivery within a secure, enterprise environment.

• Lead and mentor a team of engineers, developing SME capability and aligning skills with digital strategy
• Support project delivery: solution design, estimation, implementation, and technical validation
• Manage and respond to incidents in line with SLAs, including escalation where required
• Collaborate with architects and designers to recommend and validate technical solutions
• Contribute to pre‑sales activities and cost/effort estimation
• Maintain accurate documentation (operational procedures, user guides, project updates)
• Provide regular progress updates to project management and stakeholders

• Strong endpoint security expertise (threat prevention, firewall, device & application control)
• Windows/Wintel environments (Server ) and Linux (RHEL 5/6)
• Experience with VMware, Splunk Enterprise Security, and Ivanti
• Proven infrastructure engineering experience in enterprise environments
• Team leadership and project delivery experience (e.g. PRINCE2, PMI)
• Strong troubleshooting, fault diagnosis, and SLA‑driven support experience
• Experience working within structured governance frameworks
• MCSE (or equivalent) and additional technical certifications
• ITIL Foundation
• Experience in customer‑facing environments
• Strong documentation and communication skills