Data Centre Engineering Operations - Chief Engineer LHR DCEO

Data Centre Engineering Operations
- Chief Engineer
- Hemel Hempstead, LHR DCEO

Job :  | Amazon Data Services UK Limited

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain.

As Chief Engineer, you will be responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. You are expected to be a singular focal point for all facility operations and to support Amazon within its owned and operated data centers.

You should be able to manage large scale impactful projects and new region support from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, procurement, and finance in both local and global settings.

• Train and support the Engineering team in their role of providing electrical and mechanical equipment troubleshooting and operations.
• Implement and execute site or equipment‑specific training exercises covering stand‑by diesel generators, switch gear, UPSs, PDUs, AHUs, chillers, etc.
• Oversee day‑to‑day operation and maintenance of mechanical and electrical equipment in data center sites.
• Operate independently with limited direct management.
• Assist in the design and build‑out of new facilities and perform root cause analysis of equipment failures.
• Act as an escalation point for all facilities‑related issues within the data center region; work OT hours as needed to support site stability.
• Troubleshoot and report facility and data‑sever‑level events within internal Service Level Agreements (SLA).
• Create and deploy standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams.
• Ensure all safety procedures are adhered to by vendors and AWS staff.
• Respond to off‑hour emergency calls related to the data centers and help with the investigation, mitigation, and recovery of the issue(s).
• Work in an environment that operates 24/7 with an ability to provide after‑hours support as needed; all physical requirements are expected with reasonable accommodations.

• Experience in MS Excel, Word, and Windows Operating Systems.
• Experience with power management and power monitoring systems.
• City & Guilds/NVQ Level 4 in Electrical or Mechanical Engineering or equivalent knowledge of key electrical competencies and theory.

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field.

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